SM Foundation enhances patient experience at Air Force hospital, Baguio health center

A STAUNCH believer in the positive impact of health and wellness, SM Foundation, Inc. (SMFI), the social good arm of the SM group, recently upgraded the Air Force City Hospital (AFCH) in Clark and the Lucban Health Center (LHC) in Baguio.

SMFI aligned the facilities’ needs with DOH guidelines, ensuring patients receive the care they deserve.

The once cramped, dimly lit facilities with limited privacy now boast organized and dedicated spaces for procedures and programs. Proper lighting and ventilation bathe the centers, replacing the previous dimness.

SMFI also enhanced the layout for ease of access, comfort, and contamination prevention. Inclusivity is at the forefront, with PWD-friendly features, comfortable and secure breastfeeding rooms nestled within, and a Mobile Play Cabinet that aims to educate young patients while keeping them entertained before their check-up.

The vibrant and welcoming atmosphere extends to the healthcare staff, providing well-equipped rooms for them to perform their administrative and medical duties in a conducive environment.

After SMFI’s renovation at AFCH, AFCH Commanding Officer LTC Darwin Farnacio MC (GSC) noticed that patients and their companions are in a better mood before their checkups and procedures.

Lucban Health Center is also optimistic as they steadily observe an increase in new patients drawn to the modern facilities in the recently renovated center, Medical Officer III Deansy Licawen noted. This optimism is matched by their renewed eagerness to deliver services in their efficient workstations.