IT-BPM firms dominate list of ‘best workplaces’

INFORMATION TECHNOLOGY and business process management (ITBPM) companies featured prominently in the fifth annual Best Workplaces List in the Philippines, according to the list’s compiler, Great Place to Work (GPTW).

“Many of these organizations are from the IT-BPM industry, primarily (from the point of view of hiring) a lot of employees,” GPTW Philippines Managing Partner Antoniette Mendoza-Talosig told reporters on the sidelines of the awards ceremony late Tuesday.

“Historically, we’ve already seen that (IT-BPM companies) are putting much effort into employee satisfaction or employee happiness,” Ms. Mendoza-Talosig said.

She said that IT-BPM companies on the list are listening to their employees on flexible work arrangements.

One example, she said, is Synchrony Global Services, Inc., the top workplace in the list for companies with 1,000 and more workers, which has decided to embrace remote work.

She said the company noticed a downward trend in employee engagement, with departures resulting from the announcement of the initial return-to-office order.

“So they listened to their employees and implemented remote work, which has improved their employees’ experience substantially,” she added.

Synchrony was also awarded the “Great Place to Work Legend” title for being on the list for five consecutive years, together with DHL Express Philippines, which topped the list in the medium category — companies with 100 to 999 employees.

The other top workplaces in the large category are Accenture, TaskUs, Lexmark Research and Development Corp., Teleperformance, Capital One Philippines, DXC Technology Philippines, CGI Philippines, Inc., [24]7.ai Philippines, and Tech Mahindra Ltd. Philippines.

For the medium category, the other companies on the list were Cisco, Hilton, Atlassian, Via Appia Philippines, Inc., 3M GSC Philippines, Hilti Philippines, Inc., Balsam International Unlimited Co. Philippine ROHQ, General Motors Philippines, Lingaro (Philippines), Inc., Amadeus Marketing Philippines, Inc.,

SCJ Philippines,

Aurecon, Genesys

Cloud Services

Cayman Ltd., and Thumbtack Philippines. — Justine

Irish D. Tabile