VOLTE FOR SIMULTANEOUS BROWSING AND VOICE CALLS; IS YOUR DEVICE READY?

THERE’S another acronym inching its way into the consciousness of Filipino consumers. After 3G, LTE, 4G and 5G, comes Volte—short for Voice over LTE, a technology designed to allow simultaneous mobile browsing and voice calls, as well as provide higher quality mobile phone calls.

Prior to VOLTE technology, mobile phones connected to an LTE/4G or 5G signal needed to fall to a 3G or even 2G connection when receiving or making a phone call. This meant that browsing on your mobile would get interrupted as soon as you receive an incoming call and just resume browsing after the call has ended.

But with VOLTE, mobile browsing on a LTE/4G/5G connection while on a voice call would now be possible. And the quality of the voice call would be even more crystal clear.

The good news is that Globe has already fully enabled VOLTE in the National Capital Region, Rizal, Bulacan and Cavite, and is currently rolling out the technology in various parts of the country.

For Globe customers in the Volte-ready areas, they may check if their mobile phone is VOLTEcapable at bit.ly/2hkvf8v. They may also get in touch with a Globe representative through Globe Facebook Messenger and Twitter accounts once VOLTE is available commercially.

Most of the newer smartphone models already support VOLTE. Setting up VOLTE is easy. On Samsung mobile phones, the VOLTE option can usually be found under Settings > Connections > Mobile Networks category. Just turn it on and the phone will use the LTE data networks for calls whenever possible. On an iphone, it is under Settings > Cellular > Cellular Data Options. For Huawei, it can be done by going to Connections > Mobile Networks > VOLTE Calls.

For areas with poor signal quality, Globe customers may use Vowifi (also known as Wifi Calling), a complementary technology to VOLTE which also provides better call experience and allows simultaneous voice call and browsing. Instead of relying on the traditional cellular phone network, Vowifi uses an available Wifi network without the need for any app. Vowifi-capable phones can use Vowifi to make and receive important calls as long as they have good Wifi connection.

VOLTE and Vowifi calls will be charged like a regular call. Consumers who are registered to Globe unli calls promo can also have unli VOLTE calls within Globe.

Globe is continuously improving its network and upgrading to 4G LTE/5G for a better data experience. Since 3G is nearing its obsolescence, the company is encouraging customers to switch to a 4G Lte/5g-ready SIM for free by securing a Globe Store appointment via glbe.co/abs-queue or the Globeone app. They may also avail of affordable 4G LTE smartphones through shop. globe.com.ph, or get them as prepaid kits, a freebie with new postpaid lines, or for postpaid plan renewal.