The SSS Mobile App version 4.0
LAST June 30, 2021, my colleagues at the Social Security System and I conducted a virtual press conference to discuss the new look and feel of the SSS Mobile App—the latest development in our digital transformation journey.
Aside from having a redesigned user interface that makes it easier for members and employers to navigate, the app also allows members and employers to access information on enrolled disbursement accounts, and provides direct links to official SSS social-media accounts. It also features an improved branch locator, and provides users access to their activity history, including links to various SSS information campaigns.
SSS Mobile App 4.0 can now be downloaded through the Google Play Store and Huawei Appgallery.
The SSS Mobile App has indeed come a long way since it was launched in 2018. In addition to the services I have previously mentioned,
other transactions that can be made digitally through the app include applying for an SS Number; updating of contact information; getting notifications for salary loan and maternity benefit applications; viewing of membership information, contributions, salary loan status and balance, benefit info, documentary requirements, Payment Reference Number (PRN) list; inquiring about SSS branches address with map, generating PRN, and online payments using Paymaya, credit/debit card, or Bank of the Philippine Islands (BPI) accounts. Employers’ services available through the mobile app also include amending contact information, as well as viewing of contribution and loan payments, and benefit reimbursement for sickness and maternity claims of employees.
As of April 2021, the app has been downloaded 8.19 million times in the Google Play Store, 5.33 million times in the Huawei Appgallery, and 1.05 million times in the IOS App Store. As a result, the SSS Mobile App was cited as the second most downloaded free app in the productivity category on Google Play Store. At the same time, it ranks fourth in the finance category on the Huawei Appgallery, and the utilities category on IOS App Store. In terms of usage, it has recorded an average of 85,000 daily transactions.
As a result of the health and mobility limitations caused by the Covid-19 pandemic, the SSS Mobile App and our other SSS online service channels such as the MY.SSS Portal were given a new purpose. From providing a more convenient and efficient means of transaction, now they also provide members and employers with a safer option to get in touch with SSS.
As I have said during the press conference, while the entire world learns to live and cope with the new normal, institutions such as the SSS are adapting as well. The enhanced mobile app is a step in providing efficient and effective government service—even without face-to-face transactions.
We will continue to march forward towards digitalization. The call now for our members, pensioners, covered employers, as well as the public is to familiarize themselves with these online services so that they can easily transact business with us.
Information about the SSS and its services are available on Facebook and Youtube at “Philippine Social Security System,” Instagram at “mysssph,” and Twitter at “PHLSSS.” We also have a Viber Community at “MYSSSPH Updates.”
Lastly, I would like to remind our members, pensioners, and employers to always keep their SSS Mobile App and MY.SSS Portal account username and password secure and confidential to avoid unauthorized access and to protect their personal information.
Have a great week ahead!