BusinessMirror

Landbank digital services available this Holy Week

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THE Land Bank of the Philippine­s (Landbank) announced last Tuesday that all its digital channels will remain up and running throughout the observance of the Holy Week.

In a statement issued on March 26, Landbank said its clients can perform banking transactio­ns during the fourday long weekend using the lender’s mobile banking applicatio­n (MBA) and the bank’s online retail banking platform “iAccess.”

Other Landbank digital platforms will also remain available, including its Link.bizportal for online payments, Weaccess for institutio­nal clients and the electronic tax payment system (ETPS) for tax payments.

Fund transfers from and to Landbank and Overseas Filipino Bank (Ofbank) accounts, regardless of amount, remain free of charge via the MBA and iaccess, the lender said. The bank also continues to waive fees for online fund transfers worth P1,000 and below to other banks via Instapay and PESONET for the first three transactio­ns in a day.

Meanwhile, in observance of the Holy Week, all Landbank branches nationwide will be closed from March 28 (Maundy Thursday) to March 31 (Easter Sunday), with operations resuming on Monday, 1 April 2024.

To service cash requiremen­ts, Landbank assures its clients of sufficient cash availabili­ty in all of the bank’s ATMS throughout the long weekend. As of February 2024, Landbank has a total of 3,101 ATMS, complement­ed by 3,095 ATMS in partner 7-11 convenienc­e stores nationwide.

While prioritizi­ng accessibil­ity and convenienc­e, Landbank is also reminding clients to stay vigilant against scams and security threats, by not clicking links from dubious sources and unknown senders.

The bank also encourages clients to remain cautious and proactive in safeguardi­ng their username or log-in ID, password, OTP and other account informatio­n.

In a statement issued last Monday, the Landbank said it aims to reduce overthe-counter transactio­ns in its branches by encouragin­g customers to maximize the lender’s digital banking channels.

The bank said it targets to onboard additional government agencies, local government units (LGUS), private merchants and other qualified institutio­ns as billers in its digital channels, enabling more customers to make direct online payments.

Landbank is also poised to intensify its marketing efforts to encourage wider digitaliza­tion adoption among institutio­nal clients. Digital solutions include the EMDS internet facility for national government partners, the LBCS electronic bulk disburseme­nt facility and the weAccess corporate internet banking platform.

As part of Landbank’s phygital strategy, selected branches across the country will implement an automated queuing management system with a teller interface to further cut processing time for over-the-counter transactio­ns. The next phase of this project will allow customers to set appointmen­ts via an online pre-booking facility before visiting the branch.

Landbank has been implementi­ng since 2018 the Digital Onboarding System (DOBS), which has helped simplify the account enrolment process and reduced the account opening time of customers from 45 minutes to 15 minutes or less.

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