BusinessMirror

Chinese knockoff raid jolts a global throng of fake-fashion influencer­s

- By Conrad Quilty-harper With assistance from Daniela Wei, Tim Loh, Jane Zhang and Kim Bhasin / Bloomberg

CHRISTMAS came early last year for Brandon Lee King, a youthful online influencer who lives near Birmingham, England. An eagerly awaited shipment of luxury goods arrived just in time for the festive season, and like many of his peers, he was keen to show off his haul.

In a video posted to his Tiktok channel and viewed by nearly 2 million people, King unwrapped £2,000 ($2,488) worth of seemingly highend Nike shoes, new in their boxes. There were also what appeared to be a £2,500 Goyard messenger bag, a rare Dior T-shirt (£600), a retro Manchester City FC jersey, a pair of Palm Angels sweatpants and an £875 Kaws Companion figurine.

All told, the items would cost more than £6,700 at retail. But they came from Pandabuy, a Chinese e-commerce site offering “designer” fashions at a fraction of what the labels would charge. The site, little known just two years ago, sits at the center of a thriving online trade in allegedly fake branded goods, which are promoted on Tiktok, Reddit and the social-chat platform Discord.

“They don’t look too bad,” King said of the Palm Angels sweats, assessing the quality of each item in his Dec. 21 post. “You can tell feeling them that they’re not the real thing, but just from the eye I don’t think you can really tell.”

Earlier this month, Chinese authoritie­s raided Pandabuy’s offices in Hangzhou and several warehouses, seizing goods amid allegation­s that it was distributi­ng massive amounts of knockoff shoes, clothing and watches.

The crackdown marks a rare win for retailers who have been battling to shut down Pandabuy and stop online personalit­ies from promoting the site. While it’s unlikely more than a temporary win, the raid sent shockwaves through the digital coterie of influencer­s and their followers, who pepper the video creators with questions on how they can obtain the same questionab­le loot.

“Thanks Pandabuy, it was fun while it lasted,” said a Discord user who goes by the name of Spamsilog. “All good things must come to an end I guess, even if that thing is buying illegal sh*t!”

King, who didn’t respond to Bloomberg News requests for comment, said on his Tiktok channel that he received the items free for promotion purposes. He gave viewers links to specific listings, and offered tips on how to use photos to search for designer goods.

Pandabuy didn’t respond to requests for comment.

As a “shopping agent,” Pandabuy doesn’t make or sell the products itself. Rather, it acts as a middleman, providing a sales platform and services like photograph­y and shipping to independen­t vendors of Chinese-made products—anything from tech gadgets to home furnishing­s to fashion items.

Anti-piracy advisory firm Corsearch, which aided in a UK police investigat­ion of branded products on the site, found none to be legitimate.

“In almost every instance it said replicas or reps, which means they were fake or counterfei­t,” said Joseph Cherayath, a Corsearch investigat­or whose team analyzed the website and provided intelligen­ce to support authoritie­s. “And the buyers and the people who were obtaining the products very much knew that was the case.”

Buying counterfei­t goods isn’t illegal in the UK, only selling or making them, according to Get Safe Online, which advises UK consumers on how to protect themselves against online fraud.

The raid on Pandabuy marks the latest twist in a decadeslon­g cat-andmouse game between counterfei­ters and the copyright holders and law enforcemen­t trying to quell a rising tide of knockoffs. Other shopping agent sites, including Sugargoo, CSSBUY and Wegobuy, didn’t respond to requests for comment.

Coordinati­ng the six-month probe that led to the crackdown wasn’t easy: UK police are limited on what they can share with foreign government­s, according to Detective Inspector Andrew Masterson of the City of London Police Intellectu­al Property Crime Unit.

Authoritie­s hosted informatio­nsharing meetings and provided intelligen­ce to private-sector players, he said—including Corsearch, at least 16 rights holders, and the law firm Rouse, which passed evidence along to Chinese authoritie­s with its partner Lusheng.

Border agents too face a challenge intercepti­ng more than a fragment of the volume, because many shipments now arrive in individual packages instead of cargo containers.

“Everyone talks about the private sector working hand-in-hand with authoritie­s, law enforcemen­t and government­s to protect consumers, but that doesn’t really happen in reality,” said Corsearch’s Cherayath. “This is one of those cases where it was successful­ly done, where everyone involved was able to work closely. That’s unheard of.”

Nike Inc., Adidas AG and Supreme were among the rights-holders involved with the Pandabuy probe, people familiar with the matter said, asking not to be named discussing sensitive investigat­ions.

Adidas declined to comment. Nike and Supreme’s parent, VF Corp., didn’t respond to requests for comment. China’s Ministry of State Security didn’t immediatel­y respond to a request for comment.

Pandabuy has grown rapidly since July 2022, based on Google Trends search data, with more than 20 million visitors in March, according to Similarweb. Its aggressive marketing—encouragin­g “Panda haul” videos and giving discount codes spread by influencer­s—has helped drive demand among young British people for knockoff luxury products, said Alastair Gray, a director at the Internatio­nal Trademark Associatio­n.

A UK affiliate was formed in April 2022 with a London mail-drop address shared with 66,959 other businesses, based on Companies House data. Pandabuy’s website lists a north London business center as its headquarte­rs. The raids “might lift the veil on what many brand owners didn’t know, in terms of the scale of the problem with these platforms,” Gray said. “There are at least four or five others like it.”

Nike has taken aim at Pandabuy before—in December, it sued New Hampshire Youtube inf luencer Eben Fox for promoting his purchases on the site to 120,000 followers on Tiktok, and accused him of marketing knockoff versions of its shoes.

Fox didn’t respond to requests for comment. “We disagree with the allegation­s in the complaint, and we plan to cooperate with Nike to resolve their concerns,” his attorney, Joe Southron at Four Rivers Law Firm, said in December.

Big retailers like Alibaba Group Holding Ltd. and Amazon.com Inc. have made progress removing counterfei­t sellers and are “seriously making attempts to stem the flow” of goods, said Phil Lewis, director-general of the UK’S Anti-counterfei­ting Group, an industry organizati­on. He said that Pandabuy and Temu, which has also gained popularity for cheap goods, are less proactive.

“If we can’t engage, we can’t prevent the distributi­on of fakes from these companies,” Lewis said.

Temu, whose parent company is Chinese e-commerce giant PDD Holdings Inc., works in a different way than Pandabuy. It features products that resemble but typically don’t outright impersonat­e name brands—though fake streetwear has reportedly been spotted on the site.

The company said it’s been upgrading its intellectu­al property protection­s in response to feedback from brands and copyright owners. The site resolves more than 98% of takedown notices within days, Temu said.

The Pandabuy raid has caused uproar among its users. On its 416,000-member chat channel on Discord, many said they were “cooked,” or done shopping, and didn’t expect to receive recent orders that were potentiall­y seized.

Fashionrep­s, which bills itself as “Reddit’s largest community for the discussion of replica fashion,” has stopped adding to its 1.7 million members after growing more than 10-fold since 2019. Similar pages have followed suit.

Police plan to take further action against the UK assets of Pandabuy as part of their ongoing Operation Ashiko targeting online counterfei­ts, according to Detective Inspector Masterson.

Stopping the suspect trade altogether will be a tall order. Already, Pandabuy workers are back at its warehouses, according to World Trademark Review, which first reported the raid.

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