Asian Hospital extends medical services through HEAL Program
TO ensure that its quality healthcare services reach as many Filipinos as possible, premier medical institution Asian Hospital and Medical Center, has a referral program that targets private and government institutions.
Launched in June 2023, the HEAL or Hospital Engagement and Alliance Linkage Program is Asian Hospital’s referral program that is designed to establish impactful partnerships with private and government hospitals, clinics, lying ins, dialysis centers and other healthcare providers.
“Our mission is to enhance patient care continuity by providing access to specialized services,” explained Hennesy Lou Miranda, Asian Hospital’s Director for Marketing and Patient Experience.
“The good thing about our HEAL Program is that Asian Hospital complements and extends existing services of the referring institution through this collaboration. We tailor our support to address the unique needs of their patients and bring them back to them,” she added.
Many benefits
THIS arrangement brings benefits to both Asian Hospital and the referring institution. It also contributes to the success of the program which results in building the foundation for collaborative growth.
“One of the benefits of this program is that the HEAL partner doctors can be credentialed to practice at Asian Hospital through the collaboration with the Medical Affairs Unit. They also get invitations to exclusive events like lay fora, scientific symposiums, lectures, networking opportunities,” explained Ramil Camanag, Asian Hospital’s Senior Manager for Strategic Partnerships.
He added that the program also offers preferential rates to partner hospitals as well as a direct billing arrangement to HEAL partners. This allows HEAL partners to focus on addressing their patient’s needs.
“What is important here is that we offer continuity of care for specialized procedures such as Tomotherapy and Brachytherapy to government hospital cancer patients with our No Balance Billing,” Camanag added.
As of April 2024, Asian Hospital has served 57 patients from government hospitals from November 2023 to March 2024 for the “No Balance Billing Tomotherapy and Brachytherapy” procedures of the Asian Cancer Institute for cancer cases of the cervix, endometrium, breast, brain, lung, maxilla nasopharynx, and rectum.
Emergency tie-ups
ASIAN Hospital also entertains patients from nursing homes and hospital partners with close collaboration with the Emergency Department, Outpatient/inpatient Navigation Team to address patients’ emergency needs.
Additionally, Asian Hospital addresses the needs of hospital partners for specimen referrals not available in their institutions with proactive communication on relaying details and information of Pathology and Laboratory and Nuclear Medicine to HEAL Patients.
“We are strengthening the HEAL Program by offering specialty experts and services from our Centers for Excellence like the Asian Cardiovascular Center and the Asian Cancer Institute, our new machines like the 256 slice CT Scan which delivers the fastest CT scans and improved imaging with low dose radiation,” Miranda said.
She added that the hospital also plans to expand the partnerships to other hospitals as well.
“We plan to expand the partnerships not limited to our Metro Pacific Health group of hospitals but also to other group of hospital networks. We are also starting to reach out not only to Luzon healthcare partners but also to other provinces in the Visayas like Cebu and Iloilo,” Miranda said.
To partner with AHMC’S HEAL contact the Strategic Partnerships Unit at (02) 8 7719000 local 8091 / 8631; 0919-3119738 / 0995- 981 3004 and heal@asianhospital.com.