LKI cites Meralco compassion

In a recent statement, Consumer group Laban Konsyumer Inc. (LKI) commended the Manila Electric Co. (Meralco) after the power distributor decided to suspend all disconnection activities in its franchise area until 30 April 2021 following the government’s move to place the National Capital Region, Bulacan, Cavite, Laguna and Rizal under a modified enhanced community quarantine (MECQ) until the end of the month. “We hope that other utilities follow this example as well,” LKI President Atty. Vic Dimagiba said. He highlighted that “Especially since MECQ has been established and many workers still have no means to pay their bills, to protect consumer welfare, utility firms like Meralco, in this case, show true compassion for the everyday citizen as they will continue to put on hold all disconnection activities until 30 April.” “We hope the other utilities and electric cooperatives can follow this example as this extension will help lessen the burden of the customers and provide enough relief and time for them to settle their bills. It is welcome news that Meralco will continue to be very considerate during this period and they also vowed to assist its customers in need of help with their concerns. Others should imitate the power firm, the LKI head noted. The group maintained it is important that firms like Meralco and other power cooperatives, will continue vital operations such as meter reading, following the order of the Energy Regulatory Commission, and will also continue to work round the clock to serve its customers.