Daily Tribune (Philippines)

Business more than usual for top online sellers

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Jenna Indigado went into online selling full-time when the African Swine Flu (ASF) hit and badly affected her agricultur­e business.

“After our hog-raising business was affected by ASF, I made the decision to sell on Shopee full-time. I already had a part-time reselling business on the platform in 2018 so I knew the potential for growth was huge especially if I committed my time and resources to it.”

The owner of Small Wonders Page went on to hire a local seamstress to grow her reselling business into one that manufactur­es clothing for babies. Today, she employs more than 300 Filipinos.

Indigado, a recent awardee of Shopee’s Seller Recognitio­n Operations Awards, diligently prepares for and maximizes mega-sale days to grow her business on Shopee.

“There were only two of us when we started the Small Wonders Page at Shopee. Now, we employ around 250 local seamstress­es and 70 employees who have gone on to fulfill their dreams and even purchase their own cars and houses. Without Shopee, we wouldn’t be able to provide jobs for these Filipinos,” she said.

“Having a dedicated relationsh­ip manager helps us create strategies to maintain product visibility, eliminate backlog and fast-track order processing and fulfillmen­t during mega-sales. During campaigns we also make sure to utilize features such as Chat Broadcast, ShopeeLive and ShopeeAds in order to connect with our customers and inform them about our new products, discounts and deals.” Charles Barrientos of Mikana store, a recent awardee as well, joined the platform after he learned about how Shopee provides features and guidance to cater to its sellers’ growth. Besides these tools, he says constant adjustment­s and preparatio­n are what help drive his business success. “Preparing for peak days and seasons comes with its challenges because of the sudden increase in demand. There are times wherein we have to extend our operations and double our efforts especially since megasale days are a big part of our sales.”

In the Philippine­s, double day dates such as

9.9 and 11.11 have become highly anticipate­d due to shopping festivals offered by platforms such as Shopee, the leading e-commerce platform in Southeast Asia and Taiwan.

Last year, over two billion items were purchased by shoppers during 11.11 alone across the region. This uptick in purchases made during mega-sales allowed more than 1,000 local sellers across the region to exceed US$100,000 in sales during Shopee’s year-end festivals in 2021. Alongside hard work and determinat­ion, the success of Shopee sellers relies heavily on how efficientl­y they operate. This is especially true during mega-sales where the opportunit­y for growth is high. For this reason, Shopee recognizes sellers who go above and beyond in time for Shopee’s mega-sale days through its Seller Recognitio­n Operations Awards. Martin Yu, Shopee Philippine­s director, said, “Shopee has always been committed to helping businesses create long-term, sustainabl­e e-commerce strategies in today’s digital economy. Through the Seller Recognitio­n Operations Awards, we are able to highlight top-performing sellers in this regard, as well as their strategies and insights which their fellow sellers can learn from and apply to their businesses.”

The owner of Small Wonders Page went on to hire a local seamstress to grow her reselling business into one that manufactur­es clothing for babies. Today, she employs more than 300 Filipinos.

 ?? PHOTOGRAPH COURTESY OF SHOPEE ?? SELLERS can learn from their fellow sellers with Shopee’s Seller Recognitio­n Operations.
PHOTOGRAPH COURTESY OF SHOPEE SELLERS can learn from their fellow sellers with Shopee’s Seller Recognitio­n Operations.

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