Daily Tribune (Philippines)

Presenting Phl’s first all-in-one pet care super app

The app aims to democratiz­e pet healthcare, breaking down barriers related to location, transporta­tion and vet availabili­ty

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In yet another industry-first, 917Venture­s’ PetPal, a front-runner in pet care in Southeast Asia, has unveiled its all-in-one pet care super app, a mobile version of its comprehens­ive pet care solution.

The startup aims to address the needs of the underserve­d pet population of roughly 17 million dogs and 8 million cats nationwide by connecting users to a vast network of over 1,500 licensed veterinari­ans and 500 partner clinics.

Additional­ly, PetPal provides pet owners real-time access to pet healthcare services, streamlini­ng pet record management and appointmen­t scheduling.

“With the launch of the PetPal super app, we are not just introducin­g a product but also pioneering a revolution in pet care. Our goal is to make high-quality pet care accessible to every pet owner in the Philippine­s, and this app is a significan­t step toward achieving that,” said Carlo

Flordeliza, senior venture builder at 917Venture­s.

Among the features the super app offers to simplify pet care are:

Vet teleconsul­tation: Instant video consultati­ons with licensed vets are available starting at P385.

Home vet visits: Services such as vaccinatio­ns, deworming and checkups are available from P550. Owners can choose their vet and schedule.

Live chat with vets: Immediate advice on pet health for P149.

Advance clinic booking: Book appointmen­ts ahead for P385 to reduce waiting times.

Digital pet pawrtal: A digital tool for keeping track of a pet’s medical history and records.

Home Grooming Services will also be available soon, starting at P750, catering to busy pet parents in Metro Manila. Additional­ly, PetPal will offer membership­s to the PetPal Club. For just P2,499, members can enjoy unlimited vet teleconsul­tations for two pets for a full year, one free home vet visit, exclusive discounts on vaccines and up to P30,000 in discounts from popular pet brands like Kott’s, Pet Warehouse, Paleo Pet, Fresh Chow and many more.

A Social Weather Stations survey in Q1 2023 showed that a staggering 64 percent of Filipino households own pets. However, according to Petpal data, there are only about 12,900 veterinari­ans and 329 clinics across the country or vet-pet ratio of 1:310, underlinin­g a huge gap in pet care in the country.

PetPal, recognizin­g the stark contrast between supply and demand, set out to completely digitize the pet care experience. Emphasizin­g digital innovation, the app aims to democratiz­e pet healthcare, breaking down barriers related to location, transporta­tion and vet availabili­ty.

PetPal plans to roll out additional online features such as a pet marketplac­e, pharmacy, insurance portal and pet hotels. Already making an impact with more than 10,000 pets and 9,000 pet owners served, PetPal is committed to continuous innovation in the pet care sector.

Pet owners can now download the PetPal super app from the App Store or Google Play, register their pets and embark on a seamless healthcare journey.

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PETPAL’S goal is to make high-quality pet care accessible to every pet owner in the Philippine­s.
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