Tall strides in telehealth

KonsultaMD, NowServing and mWell, are pioneering a new wave of tele-healthcare, bringing online consultations and on-demand medicine delivery to the doorstep of everyday Filipinos.

Access to quality healthcare has long been a hurdle for many Filipinos, particularly those residing in less urbanized regions.

With most healthcare professionals and facilities centralized in metropolitan areas such as Metro Manila, rural communities often struggle to obtain the medical attention they need.

In response to this pressing issue, Standard Insights a leading market research company, has released its latest findings on the preferences for telemedicine services in the Philippines.

Based on a survey involving over 2,555 Filipinos nationwide, the report sheds light on the current landscape of telehealth and teleconsultation in the country.

The Standard Insights’ national telehealth survey found that 22.5 percent of Filipinos have already experienced teleconsultations, and this figure is anticipated to rise, given the growing number of people expressing their intention to use these services.

The survey also suggested that, for Filipinos who haven’t tried teleconsultation services, the top motivating factor identified is convenience, with 28 percent expressing interest in the ease and accessibility that telemedicine can offer.

Among those who have availed of teleconsultation services, routine check-ups (17 percent), non-emergency medical advice (15.9 percent), and follow-up consultations (16 percent) emerge as the primary reasons for seeking virtual healthcare solutions.

Respondents who have utilized teleconsultation services generally rated their experiences positively, with an average rating of eight on a scale from one to 10.

This suggests a favorable response to the convenience and effectiveness of telemedicine services among the surveyed population.

The growth of telemedicine marks a new era for healthcare in the Philippines. With improved internet connectivity and the urgency created by the pandemic, more Filipinos are turning to online health consultations, a change that seems to be here to stay.

Philippine-based companies, including KonsultaMD, NowServing and mWell, are pioneering this wave, bringing healthcare services like online consultations and on-demand medicine delivery to the doorstep of everyday Filipinos.

PHOTOGRAPH COURTESY OF STANDARD INSIGHTS STANDARD Insights helps organizations access better and faster consumer insights so they can make informed decisions about their products and brands.