DON’T WORRY, BABY
Ford Phl launches complimentary service inspection package
We all have that wish in our minds. That somebody is taking care of our car while we sleep. Or at least when we are not using it. Like when you’re busy at the office and the car just sits on the parking lot. That once we sat on it, it’s in perfect running condition. No shortage of fluid. No issue with tires. Or wheel alignment. Let alone the engine.
And all you have to do is drive.
Well guess what? Ford Philippines just called and said: “I feel you.” At least that’s what it appears to be when it recently launched the “Peace of Mind Service Package.”
All Ford vehicles purchased starting 1 January 2024 will receive a complimentary “Peace of Mind Service Package” that includes free inspection which can be availed within two months or 2,000 kilometers, whichever comes first, and two free labor expense on periodic maintenance schedule services.
According to the company materials released, the package includes a general inspection of parts inside, outside, and under the vehicle. Parts under the vehicle’s hood and the operation of items used while driving into the workshop will also be inspected.
“At Ford, our relationship with our customers goes beyond their vehicle purchase, that’s why we are working hard to offer service packages and tools to give them a worry-free ownership experience,” said Mike Breen, managing director, Ford Philippines.
“With our Peace of Mind package and an enhanced owners’ dashboard, customers can be assured of a confident and conveniently-connected ownership with their Ford vehicles.”
On top of that, there will be free labor on the first (12 months or 10,000km, whichever comes first) and second (24 months and 20,000 km, whichever comes first) PMS services.
Next-Gen Ranger, Everest, or Territory vehicles that were purchased prior to 1 January of this year can also enjoy free labor on their first PMS service.
Eligible customers can book their service appointment via the Online Service Booking platform available on the Ford website via www.ford.com.ph/service-booking.
With Online Service Booking, customers can conveniently book service appointments at their preferred Ford dealership, anytime and anywhere. They will also get instant confirmation of their booking, as well as modify their booking on the system.
Complementing Online Service Booking is Service Price Calculator, a helpful tool that allows customers to know in advance the estimated PMS service pricing based on the vehicle model and selected Ford dealer prior to the actual service appointment.
Enhanced Owners Dashboard
Ford Philippines has also enhanced its Owners Dashboard available on the website to offer a more convenient and integrated platform that shows Ford owners everything they need to know about their vehicles.
This includes fuel level, oil life, tire pressure, and current mileage for FordPass-enabled vehicles. They can also update their SYNC (if applicable) on the new dashboard to ensure seamless connection to their mobile devices.
Additionally, the dashboard also gives customers additional references such as a Digital Owner’s Manual, as well as useful articles and answers to frequently-asked questions. In cases of Field Service Action, the dashboard also serves as a quick reference for owners to check if their vehicle is included.
The dashboard also provides more convenience as they only need to set-up one account that they can also use to make online reservation for vehicles, as well as in activating FordPass.
Ford vehicle owners can visit www.ford.com.ph/support/ vehicle-dashboard to register, log in and access the Owners Dashboard. Owners can enroll up to 10 Ford vehicles by inputting the vehicle identification number.