Manila Bulletin

Ryanair lurches deeper into cancellati­ons crisis

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LONDON (AFP) – Ryanair plunged deeper into crisis Wednesday with the cancellati­on of more flights, threatenin­g the travel plans of another 400,000 customers, while the low-cost airline dropped its bid for Italy's Alitalia.

The Dublin-based carrier has been plagued by a pilot shortage that has led it to axe thousands of flights – and has now extended cancellati­on plans to early 2018.

Ryanair plans to fly 25 fewer aircraft during its European winter schedule, hitting less than one percent of its customers but more than doubling the amount of passengers originally affected by a crisis dogging the airline since mid-September.

In addition, it will operate 10 fewer aircraft from April 2018, further affecting its growth plans.

The latest move will ''eliminate all risk of further flight cancellati­ons, because slower growth creates lots of spare aircraft and crews across Ryanair's 86 bases this winter,'' it said in a statement.

Taking more flights out of service means that Ryanair will be able to ''roster all of the extra pilot leave necessary'' in October, November and December.

It also plans to roll out a series of seat sales for winter 2017 as it is ''confident that there will be no further roster-related cancellati­ons.''

And the airline sprang another surprise with the withdrawal of its bid to buy Italian carrier Alitalia, after announcing a non-binding offer in July.

''In order to focus on repairing this rostering problem this winter, Ryanair will eliminate all management distractio­ns, starting with its interest in Alitalia,'' it said in a statement.

''We have notified the Alitalia bankruptcy commission­ers that we will not be pursuing our interest in Alitalia or submitting any further offers for the airline.''

Meanwhile, the new batch of cancellati­ons announced Wednesday will affect 34 routes, including LondonBelf­ast, Hamburg-Oslo and BucharestP­alermo.

''While over 99 percent of our 129 million customers will not have been affected by any cancellati­ons or disruption­s, we deeply regret any doubt we caused existing customers... about Ryanair's reliabilit­y, or the risk of further cancellati­ons,'' chief executive Michael O'Leary said.

''We sincerely apologize to those customers who have been affected by last week's flight cancellati­ons, or these sensible schedule changes announced today,'' he added.

Ryanair had already dropped 2,100 flights in the six weeks to the end of October as it struggled with landing planes on time, reportedly owing mainly to a shortage of pilots.

Weather issues and strikes have also hampered the group's performanc­e.

The cancellati­ons jeopardize­d the travel plans of 315,000 customers, but the carrier has now been forced to more than double the number of passengers affected.

Britain's Civil Aviation Authority (CAA) said Wednesday that it was preparing to take enforcemen­t action against Ryanair for failing to provide its customers with the proper informatio­n about their rights.

It said Ryanair had not corrected O'Leary's statement that it was not obliged to re-route passengers on other airlines, and was not telling customers it was obliged to refund expenses they might incur, such as meals, hotels and transfer costs to facilitate re-routed flights.

''We are seeking to ensure that Ryanair's customers will receive the correct and necessary informatio­n, to make an informed choice about an alternativ­e flight,'' the CAA chief executive Andrew Haines said.

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