Teleperformance PH chosen ‘Top Employer of the Year’
Teleperformance, the worldwide leader in outsourced omnichannel customer experience management services, was named Top Employer of the Year at the 2017 Asia CEO Awards. Asia CEO Awards is the largest business awards event in Southeast Asia and brings together senior leadership teams from top corporations to recognize the most accomplished companies and leaders around the region who have demonstrated outstanding achievement and contributions in business and nation-building.
Teleperformance Philippines Managing Director Travis Coates accepted the recognition on behalf of his team, in front of an audience of more than 1,000 peers gathered at the Marriott Grand Ballroom in Pasay City.
“It’s an honor to receive this award on behalf of our team and to be recognized among this wonderful group of companies. I’m also deeply humbled to lead Teleperformance in the Philippines, which now employs nearly 40,000 Filipinos,”said Coates.“Teleperformance has the most amazing workforce and we work very hard to give them the best possible employee experience. We are also very active in giving back to our communities and we will continue to work even harder to be the kind of employer of choice who ultimately wins awards like this. We truly appreciate this recognition and congratulate all of the winners.”
In the company’s first year of consideration, Teleperformance in the Philippines emerged as the winner of the Top Employer award over several other well-respected companies. All companies considered for the award had to demonstrate excellence across the categories of Management Achievement, Workplace Enhancement, International Recognition, Talent Development, Social Commitment and Work-Life Balance. Teleperformance in the Philippines showed excellence across all categories, particularly in sustained hiring growth, long employee tenure, proactive internal recognition and promotion, strong learning and development programs, diverse workforce, conducive working environment, promotion of work-life balance and implementation of sound corporate social responsibility projects.
Teleperformance was also named a top finalist for the Corporate Social Responsibility Company of the Year at the Asia CEO Awards for its admirable advocacy programs through its corporate social responsibility arm, Citizen of the World. Citizen of the World focuses on helping sick children and the elderly, as well as facilitating relief operations in times of natural disasters.
Teleperformance commits to be the “personal link” between employees and their careers, and between brands and their customers. In demonstrating this commitment, Teleperformance in the Philippines has successfully grown as an employer of choice for its nearly 40,000-person workforce.
For the past six consecutive years, Teleperformance has received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance Philippines was awarded as Outstanding Employer and Outstanding Community Project of the Year 2017 by the Philippine Economic Zone Authority (PEZA) and has been recognized by Aon Hewitt as a Best Employer in the Philippines.