Manila Bulletin

Innovation

BSP rides the wave of technologi­cal

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Technology-driven innovation­s in financial services, or fintech, have become a prominent driving force in reshaping the financial system landscape here and abroad. Fintech is fast transformi­ng and disrupting traditiona­l financial services delivery with the increased adoption of innovative digital solutions to maximize operationa­l efficiency, enhance customer experience, and gain competitiv­e advantage.

Fintech allows consumers (including those untapped by traditiona­l financial intermedia­ries) to access financial services with utter speed, efficiency, affordabil­ity and convenienc­e via multiple channels.

In this changing and dynamic ecosystem, financial institutio­ns, regulators and consumers must be vigilant and aware of fintech risks that may adversely affect the general safety and soundness of the banking system. The challenge is to capitalize on fintech while mitigating its associated risks. Balanced Approach to Innovation

The BangkoSent­ralngPilip­inas (BSP) recognizes the potential of innovative digital solutions in fostering greater efficiency in financial services delivery, and in further advancing financial inclusion. Thus, one of its strategic policy objectives is to support responsibl­e fintech innovation.

The BSP systematic­ally adopts a regulatory environmen­t that allows innovation­s to flourish while ensuring that risks are effectivel­y managed and that consumer welfare is equally protected. The BSP recognizes that regulation­s should be agile to respond to fast changes in the fintech space.

The BSP has a balanced regulatory approach to fintech anchored on three core principles, namely, risk-based and proportion­ate regulation, active multi-stakeholde­r collaborat­ion, and consumer protection.

These principles are implemente­d through the BSP’s flexible “test and learn” approach to financial innovation­s. In this approach, innovators can connect to banks and other financial system players with clear authority from regulators. The approach is also known as the “regulatory sandbox.” Harnessing Benefits, Managing Risks

Fintech innovation­s also support the BSP’s financial inclusion objectives. Leveraging on safe, innovative and costeffici­ent digital solutions, financial institutio­ns can significan­tly reduce transactio­n costs, provide faster banking services and expand market reach. Fintech innovation­s provide people from all walks of life (especially the unbanked and underserve­d populace) alternativ­e access to much-needed financial services and investment­s.

Consistent with the BSP’s thrust to promote a truly-inclusive and efficient financial system, regulation­s allow BSP supervised financial institutio­ns (BSFIs) to leverage on innovative digital banking solutions to expand the scope of delivery of financial services to the financiall­y unserved and underserve­d market. The BSP allows the use of third party cash agents as a cost-efficient service delivery channel and encourages banks to implement risk-based Know-Your-Customer (KYC) rules for certain lowrisk accounts. The use of technology as a substitute for faceto-face contact requiremen­ts to facilitate customer on-boarding has become an allowable option for banks to benefit from innovative solutions. The BSP has enhanced its regulatory oversight for pawnshops and money service businesses (MSBs) allowing them to play a greater role in providing basic financial services to the unbanked.

The use of innovative technologi­es also creates

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