Grab boosts app’s safety features
In a bid to raise transport safety standards in the country, dominant ride-sharing firm Grab Philippines launched yesterday at an event in Libis, Quezon City the “Safer Everyday Tech Roadmap” that aims to intensify its safety measures for both drivers and passengers on their platform.
Grab unveiled its enhanced in-app safety features, including passenger and driver validation, the emergency SOS features for drivers, a driver fatigue monitoring system, and data protection.
“I am glad to say we’ve raised the bar for safety standards of the overall transport industry in the region. The Safer Everyday Tech Roadmap represents the next phase in strengthening the safety of the Grab platform,” Tan Hooi Ling, Grab co-founder said.
Through passenger and driver validation, authentication will be made available for more transparency as well as more rigorous driver background checks that include criminal records and inspections on dormant driver accounts.
Grab’s emergency SOS features, which is currently available on the passenger app, will also be extended to drivers where they can share their live location with loved ones.
The driver fatigue monitoring and telematics reports aimed at changing user safety habits through letting the drivers learn their driving patterns and identify how to drive more safely.
Grab will also be enhancing its in-app data privacy center enabling passengers to have more control over personal information for their safety and protection.