Koronadal City, Globe Business launch Korona-911 emergency hotline

Globe Telecom, through its enterprise arm Globe Business, and the City Government of Koronadal has launched the Korona-911 emergency hotline, an all-in-one emergency communication for information dissemination and response coordination during crisis situations.

Now ready to accept calls and serve the town’s 189,533 population, Koronadal’s 911 emergency hotline, under the management of Koronadal’s City Disaster Risk Reduction and Management Office, serves as a control center in the implementation of communication strategy for early warning, community awareness, and coordination or dispatch of emergency response such as police, fire control, ambulance, and counter terrorism among others.

Globe prepaid and postpaid customers in the City of Koronadal have the added advantage of being able to call the emergency hotline for free through their mobile phone even without load.

“The operation of Korona-911 is very timely as the city is considered as the center of SOCCKSARGEN. I believe that this makes Koronadal an extraordinary city, willing to adopt the latest technologies so as not to be left behind,” said Koronadal City Mayor Eliordo Ogena

Globe Business Senior Vice President Peter Maquera said: “Being a prime enabler of the Korona-911 hotline initiative gives us a sense of achievement and responsibility. This pushes us to further strive for.”

Globe Business provided the hardware, setup of infrastructure and communication, text blasting through Amber by Globe Labs, and the Session Initiation Protocol (SIP) Trunking of the Korona-911 service.

This is also in support of the United Nations Sustainable Development Goal No. 9, emphasizing the need for investment in infrastructure and innovation, identified as crucial drivers of economic growth .