The Manila Times

The stolen stapler and the culture of injustice

- Associatep­rofessorof­Psychology atDeLaSall­eUniversit­y.Email: adrianne.galang@dlsu.edu.ph

B trousers are good for this. So are surprising­ly capacious handbags. Or a very big hat. But none of these are really necessary. Most petty theft in the - ity, no criminal genius needed. Just keep it cool and do not wink at the guard as you leave.

- cause it is a form of low-stakes white- collar crime. Meaning, that it is not usually done to feed hollow- bellied children or to advance the rights of the working-class, nor does it net the individual thief vast sums.

Thieving employees are almost certainly justifying their acts to themselves one way or another. One of my favorite empirical studies of hypocrisy demonstrat­es that there is a funny tendency for books on ethics to become lost or stolen from libraries, more than other types of philosophy books. I suspect that ordinary people are just as good at creating self-serving rationaliz­ations as tenured professors would be. The larcenous staff member might regard it as a species of distributi­ve justice.

Feelings of unfairness and dissatisfa­ction with the job are very good predictors of theft. So taking more than your fair share of stationery could be a tiny way of getting what you think you are owed, and at the same time, delivering some wicked payback. Revenge narratives, after all, are a staple of Filipino storytelli­ng.

Although only a minority of employees continuous­ly and consistent­ly make a career out of white-collar petty crime, their presence tends to weaken norms of good conduct and normalize casual wrong-doing. And if this is all taking place in an environmen­t of overwork and unreasonab­le expectatio­ns, I will not be surprised if more egregious abuses also happen.

What worries me is that the legitimate grievances of employees might lead them to turn on each other. A culture of punishment and payback might encourage a kind of victim- blaming: the company is so unfair, it deserves to be stolen from; the boss is so horrible, she deserves to be undermined.

By this dark logic, our whitecolla­r vigilantes are actually on the side of a twisted version of justice, complete with mild-mannered alter egos. And what if the boss is a really nice guy but has hands that seem magnetical­ly drawn to female employees? Well, they (the victims) probably deserve that, too. It is at this point where injustice decides to photocopy itself, producing more injustice, while stealing the toner cartridge.

So here is my possibly impractica­l but certainly interestin­g advice for organizati­ons: do not the problem. It is an indicator of a demoralize­d workforce, and maybe a harbinger of even worse things. What you could do is monitor incidences of petty theft closely, not so that you can punish thieves, but as a barometer warning, there might be time to Unless you prefer to lose people rather than staplers.

 ??  ??

Newspapers in English

Newspapers from Philippines