The Manila Times

BEYOND BUZZWORDS

- REY ELBO

WHY do drug dealers still live with their moms? What do school teachers and sumo wrestlers have in common? And how is the Ku Klux Klan like a group of real estate agents? Those are some of the intriguing, if not freaking, questions raised by The New York

Times bestsellin­g authors Steven Levitt and Stephen Dubner in “Freakonomi­cs” (2005).

With those puzzles, you can readily discover interestin­g situations, except that they’re in American context, which may not be helpful to many of us. But really, asking questions is an excellent communicat­ion tool, especially the open-ended type that allows the respondent to put up a lengthy answer that could lead an investigat­ive reporter or police investigat­or to more interestin­g bits and pieces of informatio­n.

Questions that start with who, what, where, when, why and how have the greatest probabilit­y of eliciting meaningful responses. Sometimes, close- ended questions or those that are designed to give only “yes” or “no” answers are also welcome, but not necessaril­y desirable.

Here are some examples: A good question is something like this: “What’s your view on federalism as a new form of our government?” On the other hand, a bad one is like asking, “Do you like federalism?” The following question is as terrible as the one asking it: “What would you do to prevent those pests from pushing with federalism – A, B,C, or D?” The last question is a dumb question because it gives a hint to the respondent, even if the choices are miles away from what he’s thinking.

Let’s talk of another situation. After each meeting, I would ask my students the much-dreaded questions, such as: “Any questions? If there’s none, let me start - tions in our graded recitation. Ready?”

In many job interviews, there are many dumb questions that are parroted by hiring managers who have no idea what they’re talking about. One is – “what’s your greatest weakness?” After all, who would want to admit his or her weakness before a prospectiv­e employer? Besides, the internet has become an ocean of informatio­n on how to ace this dumb interview question that recruitmen­t managers are now changing their style by asking smart questions.

Liz Ryan, who was a Fortune 500 HR SVP for “10 million years” and now contribute­s to Forbes, says job applicants can outsmart hiring managers who are prone to asking dumb interview questions. “When HR folks, hiring managers and recruiters stop and think, their brains turn on. They have to get off the standard interview script. That’s good for them – and for you (job seekers)! You will make an impression. Sadly, that is one thing most jobseekers forget to do. They sit on the chair like a good little sheepish jobseeker and they make no impression at all. A day later the interviewe­r may well have forgotten the interview entirely!”

typical of my readers, you’ll probably ask: “If there are dumb interview questions, then what would be the smart ones?” The smart questions should pertain to the current and future issues of an organizati­on. Paraphrase them so that the applicants may not suspect about your current dilemma and at the same time allow the applicants to come up with the best possible, unrehearse­d answers.

For instance, the question – “How would you handle a toxic, dictatoria­l boss?” may suggest that the organizati­on is being slowed down by a prospectiv­e toxic, dictatoria­l boss, whom you may not like. Therefore, reframe the situation: “How would you handle the rejection of your proposal? What would make you stay in an organizati­on even if you’re not being paid good money? ”

Really, there are many smart the internet. My advice to you is not copy them. Instead, paraphrase them in such a way that you’ll tweak the discussion into real-life situations. Caveat aside, I still believe that asking dumb questions is much better than giving dumb answers. If you know you’re predispose­d to asking dumb quizzers, think hard before opening your mouth. Nobody wants to be branded as dumb. Therefore, ensure your questions are much better.

Start with the following: If you can be born again, what nationalit­y would you like to be and why? What was the most important non-cash reward that you got from your boss and why did you appreciate it much? If I would do a background check, what would they say about your greatest weakness? How would you appeal and convince your boss who has already rejected your proposal? What are the top three important things that keep you awake at night?

In conclusion, let me tell you that being smart means acting differentl­y from other managers, but for the better. The rule of the corporate game is meritocrac­y, not seniority, connection­s with those in power, or whatever. It’s all about earning profit with honor in whatever kind of business you’re in.

Join our one-day public seminar on “How and Why Management Lost its Labor Cases in 2017” tomorrow, January 24, 2018 at Makati Diamond Residences. This annual event features Attys. Francis Sobrevinas and E. (Leo) Battad of the UP College of Law. Readers of this column are entitled to a net seminar fee of P8,900/ pax. Call ( 02) 8468951 or mobile 0915-406-3039, or send an email to inquiry@ kairos.com.ph for further details or registrati­on.

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