The Manila Times

Global Dominion fights scammers, fake accounts

- BY AIAN GUANZON

BEFORE 2023 ended, Global Dominion reported a case of unauthoriz­ed use of the company’s name in what appeared to be a mobile applicatio­n as brought up by a concerned individual via its customer service and complaints division. The report was then submitted to the National Bureau of Investigat­ion Cybercrime Division.

Prior to the incident, fake pages and accounts also flooded different social media platforms with the intention of deceiving Filipinos. One of the reports received by Global Dominion was about a fake page, collecting money to start a personal loan applicatio­n.

“We do not collect fees for someone to start his or her applicatio­n journey with us, not even through our accredited loan consultant­s on the ground,” said Global Dominion Financial Consumer Protection Lead Quincy Lopez.

The company responded to these reports by posting reminders on its social media accounts to avoid fake pages and potential scammers by only communicat­ing through its official pages. Filipinos could simply visit gdfi.com.ph for more informatio­n about Global Dominion’s products and services. It was also important to note that the company’s Facebook page has more than 190,000 followers as of this writing.

“We take this matter seriously, not just to protect the brand of the company, but to take care of our existing customers and prospectiv­e customers too,” said Global Dominion Legal Counsel Atty. Legis Pangilinan.

“We are doubling down on investigat­ing fake pages and scammers both online and offline to further our campaign,” Pangilinan added.

The financing company launched a sterner program to defeat scammers early this 2024.

Global Dominion’s Marketing Communicat­ions Division noted an increase in the number of fake pages on social media channels, pretending to represent the company in the last quarter of 2023. The division explained that such cases were associated with the expected increase in the demand for loan and financing products throughout the holidays.

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