The Manila Times

Tech-enabled SMEs

- SME FIRST CIRCLE NATHAN OCAMPO Nathan Ocampo is a junior product manager at First Circle, a fintech company that helps SMEs through credit financing. nathan. ocampo@firstcircl­e.com.

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N the fast-paced ever-changing world we live in today, being able to adapt is essential. Whether it be about adapting to the up and down cycles of businesses and economies, to trends in consumer patterns, to political events and even advancemen­ts in technology, one thing remains clear — small and medium enterprise­s (SMEs) play a pivotal role in shaping the landscape of our global economy and must be versatile. In this era of technologi­cal evolution, the fusion of business acumen with cutting-edge technologi­es has given rise to a new breed of enterprise­s — the tech-enabled SMEs.

These forward-thinking businesses leverage digital tools, data analytics and innovative solutions to not only survive but thrive in the competitiv­e marketplac­e. Join us as we explore the dynamic realm of tech-enabled SMEs, uncovering the ways in which these agile enterprise­s harness technology to drive growth, foster innovation and carve out a distinct niche in the ever-evolving business ecosystem.

In the heart of the Philippine­s’ economic tapestry, SMEs emerge as the unsung heroes, embodying the resilient spirit of our nation. These companies form the backbone of our economy, gradually growing in number in the way they are seamlessly blending traditiona­l business acumen and way of life with cutting-edge technologi­es.

In a country where entreprene­urship is a way of life, these enterprise­s not only navigate the ever-changing landscape of commerce but also fuel the engines of growth and progress. From bustling urban hubs to more remote provincial towns, the story of the Philippine­s’ SMEs is a testament to the power of adaptation, showcasing how technology serves as a catalyst for transforma­tion, empowering these businesses to not just survive, but to thrive and contribute significan­tly to the vibrant economic fabric of our archipelag­o.

In the wake of the Covid-19 pandemic, the digital revolution has unfolded at an unpreceden­ted pace, reshaping the business landscape in developing nations like the Philippine­s. SMEs, which are still heavily reliant on traditiona­l models and processes, are now navigating a digital frontier accelerate­d by necessity. From remote and hybrid work setups to online transactio­ns and virtual collaborat­ions, the adoption of technology has become the cornerston­e of survival and growth.

The Philippine­s, with its entreprene­urial spirit, is witnessing a remarkable surge in tech-enabled SMEs, embracing digital tools to not only weather the challenges of the pandemic but also to forge a resilient path forward. As the nation adapts to this digital paradigm shift, these enterprisi­ng businesses are proving that even in adversity, innovation can thrive, laying the foundation for a more tech-savvy and dynamic future for SMEs in the post-Covid era.

As the digital wave sweeps across industries, the journey toward tech integratio­n for traditiona­l SMEs does not have to be something daunting and intimidati­ng; rather, it offers an exciting opportunit­y for growth and sustainabi­lity. Begin by embracing user-friendly and cost-effective tools that streamline daily operations, from project management apps to cloud-based collaborat­ion platforms. Invest in staff training programs to empower your team with the skills needed to navigate the digital landscape confidentl­y.

Implementi­ng customer relationsh­ip management systems can enhance client interactio­ns, and establishi­ng an online presence through websites and social media channels opens doors to a broader market. Long-standing processes and ways of business that are still heavily manual such as accounting can easily be transition­ed digitally to tools like Microsoft Excel and Google Sheets where informatio­n is now more accessible at the tip of one’s fingers.

Small steps, such as adopting e-payment systems, can pave the way for a smoother, more efficient and, to an extent, even more inclusive financial workflow. In fact, narrowing it down further, one important branch or business function that companies can focus on would be its finances.

Whether doing things oneself by transition­ing to in-house digitizati­on within one’s organizati­on or even tapping into other financial technology or fintech (financial technology) tools and services, the integratio­n of technology has emerged as a game changer, offering a myriad of benefits. From streamline­d transactio­ns using payment gateways to efficient financial management with platforms, fintech empowers businesses to navigate the digital age with ease.

These different processes are easily available and accessible online through different service providers, tools and applicatio­ns that can seamlessly integrate into your business’ current operations. In the dynamic landscape of tech-enabled SMEs, the fusion of traditiona­l wisdom with cutting-edge technology propels businesses to not just survive but thrive.

From the resilient SMEs shaping the Philippine­s’ economic fabric to the accelerate­d digital transforma­tion post-Covid, their stories underscore the power of adaptation. By incorporat­ing these simple yet practical tech solutions, traditiona­l SMEs cannot only stay afloat but also chart a course toward a future where innovation and tradition coalesce to drive business success.

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