The Manila Times

Toward Pamamahala­ng Pilipino

- PATRICK ADRIEL AURE

MANAGEMENT discourse in the Philippine­s remains heavily influenced by traditiona­l Western paradigms that prioritize organizati­onal efficiency, profits and shareholde­r returns. However, there are incoherenc­es between the traditiona­l Western paradigm and the Filipino cultural orientatio­n surroundin­g dignity, solidarity and holistic well-being. Traditiona­l Western management constructs cannot fully reflect the lived realities, relationsh­ips and language that form the spirit of local Filipino experience­s. While concepts of efficiency and wealth maximizati­on still hold importance, it is important to pay attention to the social, cultural, and spiritual contexts that characteri­ze the nuance of authentic Filipino management. Doing so can catalyze the evolution of a kind of management thinking we can own — something we can call “Pamamahala­ng Pilipino.”

What would characteri­ze Filipino management? Pamamahala­ng Pilipino would hold economic or entreprene­urial value creation as important but not a sufficient goal or purpose. Entreprene­urship through “diskarte” (creativity and resourcefu­lness) leverages not only economic opportunit­ies but, more importantl­y, opportunit­ies for sociocultu­ral developmen­t — furthering individual dignity and communal ties.

For instance, let us consider the humble sari-sari store — a community convenienc­e shop in neighborho­ods across the country. The sari-sari stores allow the local suki (trusted customers) to buy daily necessitie­s through easy credit on “utang” or “palista” (debt), which builds goodwill. The storeowner carefully balances profits to sustain the business by maintainin­g good “pakikipagk­apwa” tao (empathic relations) among neighbors.

What would a distinctiv­ely Filipino perspectiv­e on management further look like in practical terms? Here, indigenous psychology traditions like Sikolohiya­ng Pilipino (SP) provide pivotal cultural insights. Core SP concepts like “kapwa” (shared identity), “pakikisama” (social harmony), “bayanihan” (solidarity) and “utang na loob” (gratitude through reciprocit­y) all underline a nuanced communal orientatio­n.

These sociocultu­ral notions can shape organizati­onal policies, rituals and norms in the Philippine context to reflect dignity, reciprocit­y and empathy. For instance, decision-making would be consultati­ve, invoking “pagtatanun­g-tanong” rather than authoritar­ian control. Leadership draws more from the elder kuya/ate role rather than impersonal expertise. Strategies would value pakikisama rather than disruptive competitio­n. Such cultural practices shape a distinctly Filipino feel within the organizati­onal culture. They mold processes, policies and norms to align with dignity, empathy and reciprocit­y. The result is a communal workplace tied by deep bonds across hierarchie­s.

Thus, leadership guided by Pamamahala­ng Pilipino would pursue multiple dimensions of holistic value creation — economic, sociocultu­ral and spiritual — through business practices. The aim is dignity, flourishin­g and meaning rather than wealth maximizati­on alone. Diverse stakeholde­rs like employees, customers, suppliers, community and environmen­t would be integrated rather than focusing only on shareholde­rs. This culturally grounded understand­ing of management moves from impersonal industrial engineerin­g towards responsibl­e shepherdin­g of shared resources.

How then can “Pamamahala­ng Pilipino” further reframe management centered on dignity, harmony and flourishin­g? Let us build on the spiritual dimension. Linguistic clues provide guidance here. The word “pamamahala” (to manage) echoes bahala, which connotes the divine providence governing lives under Bathala (God). This etymologic­al connection suggests looking at management through a spiritual lens as an act of service or stewardshi­p aligning organizati­onal interests with responsibi­lities towards community and creation.

Thus, management anchored in Filipino values places equal importance on business outcomes and positive societal impact guided by a covenantal relationsh­ip between business leaders, employees, the nation, and a Higher Being. Success gets redefined to include multiple bottom lines measuring organizati­onal contributi­on to environmen­tal sustainabi­lity, social equity and national developmen­t alongside profits. Furthermor­e, in a sense, embracing management as a profession can be considered a vocation — seeking to emulate how a benevolent God would govern and manage an organizati­on or the country.

As we delve deeper into understand­ing authentic Filipino experience­s, we uncover cultural gems that can elevate our management thinking. Far from lacking sophistica­tion, our sociocultu­ral insights contain profound truths about human cooperatio­n, empathy and solidarity.

Indeed, there is something distinctly Filipino to offer the world. We need not merely imitate prevailing Western paradigms but rather have confidence that our own kind of management — Pamamahala­ng Pilipino — holds unique promise. Hopefully, we can continue this conversati­on and rediscover what it means to be an authentic Filipino manager.

Patrick Adriel “Patch” H. Aure, PhD, is the assistant dean for quality assurance of the Ramon V. del Rosario College of Business and is an associate professor from the Department of Management and Organizati­on, De La Salle University. He is also the president of the Philippine Academy of Management. patrick.aure@dlsu.edu.ph

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