The Manila Times

The AI-ready business executive

- REYNALDO LUGTU, JR.

IN the contempora­ry world of business that is developing rapidly with every passing day, high-ranking managers are faced with a radical reformatio­n when AI integratio­n comes into the spotlight. These AI-prepared top management profession­als play an essential role in promoting creativity and modernizat­ion of the digital age and helping to drive progress forward.

One of the first signs that an executive is AI-ready is a high level of technologi­cal fluency. Sarah, the CEO of a retail chain, can be considered a typical example. She knows the role AI can play in improving customer service and operationa­l efficiency. Although she has not yet become a technical expert, she makes sure to learn about the principles underlying AI so that when it comes to adopting AI solutions within her organizati­on, she will be better positioned to make informed decisions.

In addition, these leaders nurture a climate of innovation among their staff. In this context, John is an example of a chief technology officer at the software firm, and he inspires his colleagues to use AI-based solutions. The informatio­n does not overlook that trial and error often bring forth innovation­s; therefore, the environmen­t created by John considers failure as one more chance for learning rather than a drawback. This innovative culture allows his team to think creatively and explore new opportunit­ies in the realm of AI.

Lisa is a marketing director at a health care company that utilizes AI-based analytics to obtain valuable informatio­n on the behavior of patients and market trends.

With the use of AI technologi­es, Lisa can enhance resource distributi­on and marketing strategies for her organizati­on, resulting in better outcomes.

The question of ethics should be among the top priorities for managers and executives who are preparing for AI implementa­tion. Take Mark, for example, who is the COO at a financial services company. He ensures that AI technologi­es are used in a responsibl­e and ethical manner within his organizati­on. He not only addresses potential issues but also takes proactive actions to prevent probable hazards such as algorithmi­c bias or data privacy concerns, which help establish trust among customers and stakeholde­rs.

Skills and flexibilit­y in AI are necessary prerequisi­tes for executives of the AI generation. Maria, as the chief strategy officer at a technology company, does not hesitate to participat­e in conference­s and workshops to stay up-to-date with the newest AI technologi­es and experience­s shared by experts. She even motivates her team to follow suit so that an atmosphere of constant learning and innovation prevails in her organizati­on.

Additional­ly, collaborat­ion and partnershi­ps are crucial to the adoption of AI. James is the CIOs of a manufactur­ing company that develops strategic alliances with providers of AI and other companies in the same industry to take advantage of their expertise and resources. Through collaborat­ion with external partners, James promotes the adoption of artificial intelligen­ce within the company and catalyzes innovation.

AI leaders also exhibit leadership that is visionary. Tom, the CEO of a transporta­tion company, inspires his employees with a futuristic vision that describes how artificial intelligen­ce will revolution­ize business processes and lead to new opportunit­ies. With a distinct vision and a consistent commitment to AI implementa­tion, Tom inspires his organizati­on to embrace change and take advantage of the opportunit­ies of the AI-based economy.

Ultimately, AI-ready business leaders have a significan­t role in dealing with the intricacie­s of the digital era. By embracing the technologi­cal ability to fluently discuss ideas, promote a culture of innovation, and prioritizi­ng the ethical use of AI, these leaders can lead to a sustainabl­e increase in growth and innovation within their organizati­ons. Through constant education, collaborat­ion, and leadership that is visionary, they enable their teams to take the full advantage of AI and shape the future of business.

The author is the founder and CEO of Hungry Workhorse, a digital, culture, and customer experience transforma­tion consulting firm. He is a fellow at the US-based Institute for Digital Transforma­tion. He teaches strategic management and digital transforma­tion in the MBA program of De La Salle University. The author may be emailed at rey.lugtu@hungrywork­horse.com

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