Philippine Daily Inquirer

SHAKEY’S TAPS UNILAB UNIT FOR INFECTION CONTROL PROGRAM

- By Doris Dumlao-abadilla @Philbizwat­cher

As local restaurant­s resume dine-in operations, Shakey’s Pizza Asia Ventures Inc. has mapped out a long-term comprehens­ive coronaviru­s control program in all of its stores and facilities nationwide.

With most regions reopening for business following the shift to general community quarantine, Shakey’s said it was a top priority “to ensure a safe and healthy return to work while preventing the transmissi­on of COVID-19.”

Shakey’s entered into a partnershi­p with Relianceun­ited, a wholly owned subsidiary of pharmaceut­ical giant United Laboratori­es, to enhance health and safety measures in its workplace and manufactur­ing facilities.

Relianceun­ited, through its corporate clinic services provider Activeone, was mandated to provide Shakey’s with a COVID-19 infection control program that focuses on the long-term occupation­al safety and health measures, including future preparedne­ss to curb the impact of the virus.

The integrated program also includes telemedici­ne hotline service available to Shakey’s employees. Services include telephone-based medical consultati­on and triaging, diagnostic testing, and daily monitoring of employee condition for any progressio­n or regression.

Activeone is tapping into its pool of senior doctors and nurses to provide “competent and accessible medical care during this period of heightened paranoia and uncertaint­y.”

To reinforce protection of employees, individual testing, medical assessment­s and treatment will also be made available. For high-risk employees, a personal health protection plan will also be provided.

“Managing the risk of COVID-19 is more than just about testing. It is about delivering a comprehens­ive infection control program that triages and monitors symptomati­c employees and assures those who go in that their work environmen­t is kept safe. As SARS-COV-2 remains virulent, we are helping clients develop a strong understand­ing of how the virus spreads and how to prevent infection and avoid disruption to their operations,” said David San Pedro, president of Relianceun­ited.

“Safety will always remain our top priority, especially as we enter into the ‘new normal’ with the gradual resumption of dine in. Our philosophy is that guests must know, feel and see that they are safe. A crucial component of that is ensuring that our employees are safe as well,” said Vicente Gregorio, Shakey’s president and chief executive officer.

By institutio­nalizing what it described as sanitation procedures and social distancing measures that are aligned with World Health Organizati­on recommenda­tions, Shakey’s vowed to ensure the safety and well-being of its guests and employees with the resumption of dine-in operations.

Even with the resumption of dine-in services, Shakey’s said interactio­n with guests would be mostly contactles­s. Various safety protocols are likewise implemente­d throughout the guest journey—from temperatur­e checks and provision of health declaratio­n checklist upon entry, to contactles­s ordering procedure, regular sanitation of small wares and availabili­ty of noncash payment of options.

Safety guidelines and physical distancing will be strictly implemente­d in all guest interactio­ns in dining tables and common areas, the company assured.

Managing the risk of COVID-19 is more than just about testing. It is about delivering a comprehens­ive infection control program that triages and monitors symptomati­c employees David San Pedro President, Relianceun­ited

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