Sun.Star Baguio

Automation of JHMC’ processes ongoing

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JOHN HAY Management Corporatio­n (JHMC), a member of the Bases Conversion and Developmen­t Authority (BCDA), expects to automate its regulatory processes this year.

With the BCDA subsidiari­es, JHMC will be second from Clark Developmen­t Corporatio­n (CDC) to issue regulatory permits thru online processing.

The issuing department­s of these regulatory permits are Environmen­t and Asset Management Department (EAMD), Office of the Building Official, and the Special Economic Zone Administra­tion Department (SEZAD).

Addressing the locators during a meeting, Allan Garcia, JHMC President and CEO said JHMC, through the initiative of the SEZAD and in collaborat­ion with the Informatio­n and Communicat­ions Technology Division (ICTD) formulated the project which analyzes and develops the automation of the processing system of the frontline services of the corporatio­n.

“This technology is user-friendly and functional. It will help you track and manage your transactio­ns in a manner that right informatio­n shall be given to the right people in real time enabling an efficient process flow and decision making,” Garcia explains.

On the other hand, Zaldy Bello, SEZAD manager said the automation is a commitment of JHMC to further streamline the process flow indicated in its Citizen’s Charter.

To date, there are 113 locators doing business inside the economic zone. The businesses vary from food, business processes outsourcin­g (BPO), financial, and retail. With the automation, permits and other business processes requested from JHMC in compliance with the law, may be convenient­ly processed by each locator anytime of the day, wherever they are and their requests are acted upon immediatel­y thereafter.

The automation is JHMC’s guarantee to all its stakeholde­rs that it is serious in its objective to safeguard their rights and interests hence, the corporatio­n wants to eradicate doubts of graft and corruption if not totally prevent it since, , faceto-face interactio­ns between JHMC officers and clients are limited.

Further, it is also the first step to integrate all government processes

into one. JHMC aims to link the system to other agencies and maximize online applicatio­n which advance technology offers.

Meanwhile, Garcia reassures all locators that, under his leadership, JHMC continuall­y commits to protect and uphold their interest. He further encourages them to share the vision of the corporatio­n to transform Camp John Hay as the primary catalyst for tourism developmen­t in the Cordillera Region.

The JHMC is faithful with the mandate of the present administra­tion to full disclosure and transparen­cy in public service and its commitment to ethical business practices and good corporate governance.

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