Manila, Cebu still in world's top 20 out­sourc­ing des­ti­na­tions

Sun.Star Baguio - - The Nation - VLA/ SunS­tar Philip­pines/KOC/SunS­tar Cebu

MANILA and Cebu City re­mained in the list of top 20 out­sourc­ing des­ti­na­tions in the world, while the Philip­pines inched to sec­ond place among the top dig­i­tal na­tions, ac­cord­ing to in­vest­ment ad­vi­sory firm Tholons.

Manila re­gained its sec­ond po­si­tion this year from fourth in 2017, while Cebu City is inch­ing its way back into the top 10 out­sourc­ing cities, as it moved a notch higher to 11th this year from 12th in 2017.

Three other Philip­pine cities and one town -- Davao, Ba­colod, Iloilo and Sta. Rosa in La­guna -- re­mained among the top 100 out­sourc­ing sites.

Wil­fredo T. Sa-a Jr., manag­ing di­rec­tor of Cebu IT-BPM Or­ga­ni­za­tion (Cib-O), at­trib­uted Cebu's im­prove­ment in the rank­ings with the com­ple­tion of the in­ter­na­tional air­port ter­mi­nal in Mac­tan "which will bring more in­ter­na­tional con­nec­tions and busi­ness op­por­tu­ni­ties."

He also cited Cebu City's ini­tia­tives to open a one-Ssop shop for newly hired em­ploy­ees and the planned Out­sourc­ing City at the South Road Prop­er­ties and the city's part­ner­ship with the Depart­ment of Ed­u­ca­tion (DepEd) through job gen­er­a­tion and stu­dent im­mer­sions.

The Cebu IT-BPM, he said, has also stepped up in terms of up­grad­ing the skills of its work­ers through part­ner­ship with the DepEd, in­clud­ing the adop­tion of a se­nior high cur­ricu­lum that re­sponds to the needs of the in­dus­try.

Cebu City ranked eighth in 2016 but slipped in 2017, which in­dus­try of­fi­cials in the busi­ness process out­sourc­ing (BPO) at­trib­uted to the change in cri­te­ria.

For 2017, the global ad­vi­sory firm in­tro­duced for the first time “in­no­va­tion, startup ecosys­tem and dig­i­tal trans­for­ma­tion” as key com­po­nents of the Tholons Ser­vices Glob­al­iza­tion In­dex.

In its June 2017 re­port, it said it in­tro­duced dig­i­tal in­no­va­tion as its “prime gauge,” which looks into cities and na­tions for the num­ber of star­tups, startup di­ver­sity, startup ecosys­tem and gov­ern­ment in­cen­tives to pro­mote en­trepreneur­ship and dig­i­tal trans­for­ma­tion.

In its 2018 in­dex, Tholons in­cluded cy­ber se­cu­rity, dig­i­tal skills, scale and global com­pet­i­tive­ness as ad­di­tional cri­te­ria.

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