LTFRB to push Oplan Isnabero during holidays

LTFRB 7 Director Cuizon says agency is working with malls in setting up tarpaulins to inform public of complaint hotlines in cases of violations by taxies, UBER, Grab

The Land Transportation Franchising and Regulatory Board (LTFRB) will intensify Oplan Isnabero during the Christmas season because this is the time when taxi drivers are known to commit franchise violations.

LTFRB 7 Director Ahmed Cuizon said that violators usually refuse to convey passengers to their destination, overcharging, pakyaw or fare contracting, colorum transport, and overloading.

“Our office is partnering with malls where Oplan Isnabero tarpaulin streamers are installed in taxi stands and public utility vehicle terminals,” Cuizon said.

The tarpaulins contain LTFRB 7 hotline number (032) 231-6221 so that passengers can call the regulatory agency to complain regarding violations of public utility drivers.

“This year, we want to reach out to passengers not only of taxis, but also of Transport Vehicle Network Service (TNVS) units. We urge passengers to call us if they experience violations made by taxi and TNVS drivers so we can immediately discipline them,” Cuizon said. TNVS includes Grab and UBER. Once the LTFRB will receive a complaint from any passengers, the erring drivers will be immediately summoned for a hearing and will be immediately penalized if found guilty.

Cuizon said the penalties for these violations range from P2,000 to P6,000 for the first offense, suspension of franchise for the second offense, and cancellation of franchise for the third offense.

Oplan Isnabiro was launched by Cuizon last Dec. 15 and will be a year-round campaign. /