Power Mac Center announces protocol for replacements

As Apple announced cheaper replacements for batteries of older iPhone units, Power Mac Center assured it will comply with Apple’s official procedures.

The Apple authorized service provider said it will follow a strict set of protocols.

In a statement, it said that devices must undergo diagnosis to check the battery condition and other internal and external physical or accidental damage or unauthorized modifications. If such issues are found, the iPhone is ineligible for battery replacement.

If other hardware issues are found during the diagnosis, Apple-certified engineers will recommend part or unit replacements.

Customers may or may not proceed with the recommendations but will have to settle the diagnostic fee if the unit is out or void of warranty. The battery replacement fee is P1,500 for eligible units out of warranty, inclusive of labor.

“This is Apple’s current and official procedure in all of their partner service centers and have to comply with it. We would like to assure our customers that Power MaC Center service engineers are Apple-certified and they take their craft seriously. Whatever they do reflects on the brand so there must be no room for error in such proceedings,” the statement read.

Since Apple’s announcement two weeks ago, Power Mac Center has replaced 150 iPhone batteries.

Apple came under fire after it was found to have been deliberately slowing down the performance of older iPhone units with chemically-aged batteries to prevent sudden shutdowns. /