DTI resolves 651 consumer complaints
CITY OF SAN FERNANDO - The Department of Trade and Industry Region III (DTI3), along with its seven provincial offices, were able to resolve a total of 651 consumer complaints in 2017.
According to DTI-3 Director Judith Angeles, the said complaints were resolved through various methods implemented by different consumer protection offices of the agency.
“From the figure, 636 were resolved within 10 working days through mediation, while 15 were resolved within 20 working days through adjudication,” Angeles di scl osed.
She added that majority of the complaints received were on product and service warranties and unfair sales acts.
Other subjects of complaints included price tag, product liability, product quality and safety, and no return no exchange policy.
Cellphones, refrigerators and televisions remained to be the top three subjects of consumer complaints last year.
Relative to this, Angeles emphasized the need for consumers to be
“The plantations that have been razed by fire were already replanted with indigenous forest tree seedlings and are now being strictly monitored for fire occurrence,” Collado added.
DENR likewise embarked on a massive information campaign to local communities in the watershed as a strategy to prevent the occurrence of grass and forest fires, which may be caused by human activities.
The FMP is a 10 year-reforestation project that aims to rehabilitate the Pantabangan-Caranglan watershed, which is one of the biggest protected areas in Central Luzon.
It also seeks to strengthen the forestland management through the implementation of collaborative communitybased forest management strategy.
Since 2012, FMP has already established more than 7,000 hectares of plantations within the PantabanganCarranglan watershed planted with 6.2 million indigenous forest and fruit tree seedlings.
The Pantabangan reservoir covers 8,000 hectares and supplies irrigation water to more than 80,000 agricultural lands in Nueva Ecija, Tarlac, and Pampanga.— Carlo Lorenzo J. Datu/ PIA-3