Walk-in clients will not be entertained
The Office of the Cebu City Assessors (OCCA) is no longer entertaining walk-in clients after making its services fully online this month.
“Last year pa ta nagsugod sa atong online submission of requirements for transactions but nag-full implementation ta last Feb. 1, 2024,” said Nelyn P. Sanrojo, OCCA computer division head, during an interview with City Hall’s social media platform Sugboanon channel.
The office’s services include the issuance of a certified true copy (CTC) of property tax declarations and assessment through the city’s online portal.
Sanrojo said clients can register themselves and avail of the city’s online portal services even by using a mobile phone by accessing the site at www.rpts. cebucity.gov.ph.
Clients can also register by scanning a QR code posted on OCCA’s official Facebook page.
Sanrojo said clients need to register with the online portal before they can avail of their services. Only an email address and phone number would be need to be able to register.
Once registered, clients must check their email or phone if they have received an activation code, which would be used to finalize the client’s online registration.
Sanrojo said that for those wanting to get the CTC of tax declarations, clients must click the “Online Transactions” button.
Once the client is forwarded to
OCCA’s online portal, she must input her name, tax declaration number, purpose of request, and address.
Clients should also submit a soft copy of a letter request stating the purpose in securing a CTC, and a valid ID if she owns the property.
Sanrojo said once the transaction is completed, the client will receive an email or text message from OCCA that it has received her request.
“If ma-approve ang imong request, you will receive a text or email confirmation. Pahibaw-on sad ka didto if naa ba kay kuwang nga application that you need to submit,” Sanrojo added.
She reminded clients to only visit the address presented.