The Philippine Star

Sun Life pays out P1.6 B in claims, maturities for H1

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Sun Life of Canada (Philippine­s) Inc., the number one and longest standing life insurance company in the country, demonstrat­es its commitment to clients as it paid out claims and maturities amounting to P1.6 billion in the first half of the year.

Of the said amount, P739 million were in claims, while P909 million were in maturities.

“Claims payment is the ultimate fulfillmen­t of our obligation to our clients, and it is a duty we are honored to fulfill. We are thankful for our clients’ continued trust and support,” Sun Life president and chief agency distributi­on officer Alex Narciso said.

In 2016, Sun Life paid out a total of P1,363,110,907.80 for group and individual life insurance policies. The company prides itself in having one of the fastest, if not the fastest, turnaround times in the life insurance industry when it comes to paying claims.

Sun Life can pay incontesta­ble claims below P5 million within three hours upon submission of the pertinent documents. Claims are processed using the Workflow Management System (WMS), which allows for paperless processing and cuts down turnaround time, provided all requiremen­ts are submitted and found to be in order.

With over 2.2 million clients to date, Sun Life aims to find more ways to serve Filipinos better. “We will never tire of improving our products and services in order to pursue our mission of providing our clients with lifetime financial security,” Narciso stressed. “Our clients certainly deserve no less.”

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