Uber introduces new features for drivers
RECENT events have greatly affected the entire Uber community, especially those whose livelihoods heavily rely on it. As Uber bounces back from the suspension, they will be introducing new in-app features favorable to their drivers which aim to make driving simpler, easier, and more convenient than ever before.
These new features reflect their comments and suggestions from Uber drivers throughout the years. Uber has grown a reputation for being very responsive to rider comments, and those that come from their own drivers are no different. With these new features, Uber hopes that drivers will find their trips easier and more pleasurable.
INCREASE DRIVER TOKENS
The current driver app enables drivers to set their destination twice a day, so that for those two trips, it will be certain that they can get a trip on the way to their desired place. For example, they can set their destination home, so that their final ride will be sure to head that way. Now, drivers can set it up to four times a day, so they have more control over their drives.
FRIENDLIER RATINGS
Drivers take pride in their ratings, and with ratings protection, they will be protected from instances that are beyond their control such as surge pricing and other app-related issues.
NOT RIGHT NOW BUTTON
Whenever a request comes in, drivers hear a constant beeping until he clicks on his screen to accept the request. With the No Right Now Button, drivers will no longer have to wait for the request to timeout before declining; they can just click this button if, for example, they already have a rider.
CANCELLATION TIMER
With cancellation timer, drivers are now equipped with a countdown that lets them know when they have been waiting for a rider for too long. This lets them know when it’s okay to cancel a trip. The timers are set for 5 minutes for UberX trips, and 2 minutes for UberPOOL trips.