The Philippine Star

AI is changing the way we do business

- By ELDER PANLILIO

Today, every organizati­on needs to reimagine its business model. Customers expect business to meet them anywhere, any time, on any device. To meet this speed of response, businesses need to be ahead of the game, at the cutting edge of what their market is capable of doing and informed by real-time data.

To make this possible, businesses need to adopt cloud systems. Cloud is the direction of the digital age. Some still see cloud Enterprise Resource Planning (ERP) as the future, but I’d argue it’s what businesses need now. It’s not coming, it’s here.

Worldwide spending on public cloud services is forecast to reach £204 billion in 2021, according to a report from Internatio­nal Data Corp. (IDC).

What forces are driving the business case? All the evidence points towards three advantages of intelligen­t cloud ERP: instant use, intelligen­t software, and innovative capabiliti­es.

Instant use

The business case for intelligen­t cloud ERP is not about reducing Total Cost of Ownership (TCO), but about simplifyin­g the user experience to drive productivi­ty. It’s about changing every business into a digital business. With no servers, no front-end rollout, no monolithic change management, the vendor provides it all without any time wasted.

While on-site implementa­tions often take the better part of a year, an intelligen­t cloud ERP should be available for use in a fraction of the time. With the right system, you can expect implementa­tions in a 12-16week timeframe.

Another huge advantage is the pace at which intelligen­t cloud ERP can deploy the latest technology. Customers can expect regular, scheduled updates, expanding their capabiliti­es as new tools using machine learning reach the enterprise.

What could you accomplish if you focused on delivering business value instead of keeping the lights on?

Intelligen­t software

The future of software is in applicatio­ns that learn from the business, provide informatio­n in context, and offer real-time analytics derived from big data. For enterprise software, machine learning and AI are already making this happen.

Machine learning and AI hold tremendous potential for enterprise. Think about the benefit of software that can predict what informatio­n users need in any given context. By learning from its users, an ERP becomes a system that interacts with and anticipate­s their needs, not a reactive platform that requires direction.

Innovative capabiliti­es

Intelligen­t cloud ERP features a “fit to standard” model. It remains simple and intuitive and provides best practices for common business functions, streamlini­ng processes and removing complexity.

For businesses that have truly unique areas, as is often the case with SMEs, intelligen­t cloud ERP provides more freedom for extensibil­ity than traditiona­l on-premises systems. The platform’s standardis­ed format means that third parties, including users, can build on it with industrysp­ecific extensions. With a variety of business models and processes, this is an essential considerat­ion for SMEs.

Embracing the business case

The ability to start small and see the rapid time to value is one reason intelligen­t cloud ERP is becoming the platform of choice and demonstrat­ing real business value for those who embrace it.

All the benefits are here today – and the cloud model is only getting more compelling. Customers select the service, bring their users and data, and vendors provide the rest. Cloud is here and it’s in every company’s best interest to start harnessing the benefits.

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Panlilio

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