Cavitex achieves zero fatality in 2017

Metro Pacific Tollways South (MPTS) a subsidiary of the Metro Pacific Tollways Corp. (MPTC) ended 2017 with zero fatality in their concession road Cavitex when midnight struck and a new minute began last Jan. 1, 2018.

J. Luigi Bautista, president of CIC said, “Our commitment to our stakeholders is to prioritize safety and security. It’s always one too many when there are incidents that involve fatalities. We aim for zero fatality because everyone who uses our toll road matters. We attribute this achievement to everyone working together as a team and making sure that every customer touch point is responsive to the needs of the motorist. Also, we have done numerous enhancements and upgrades to our operations, a newly renovated traffic control room using the latest top of the line intelligent video analytic HD quality CCTV cameras allow patrol officers to promptly respond to accidents and other emergencies. As well as installation of additional LED lights in the toll road and enhancements of directional and warning signages at the carriageway.”

Cavitex strictly implements traffic laws on anti-over speeding (RA 4136 Land Transportation and Traffic Code), Act on Anti-overloading (RA 8794), Seat Belts Use Act of 1999 (RA 8750), Limited Access Facility Act (RA 2000), Philippine Highway Act (RA 917) Animal Welfare Act (Batas Pambansa 8485), Solid Waste Management Act (RA 9003). The traffic laws are enforced by the patrol crew who are deputized traffic enforcement agents by the Land Transportation Office (LTO) which significantly reduced vehicular accidents that could result to fatalities.

Cavitex has in place a safety advocacy where volunteer employees reach out to Local Government Units in their host communities, transport groups and related organizations to conduct learning sessions, where topics on safe driving on the expressways, the relationship between the expressway design vis a vis using the recommended speed are discussed.

Customer engagement is practiced through social media platforms to communicate to the growing online community by publishing advisories, safety reminders and tips, weather bulletins as well as traffic updates, and for face to face interaction for motorists who prefer to talk to the customer service personnel regarding products and services.