Sitel recognized for ‘Best People and Culture’ at CCW2018
SYDNEY, Australia — Sitel, the BPO subsidiary of Sitel Group, one of the largest customer experience companies in the world, was honored with the Contact Centre Excellence Award for “Best People and Culture” at the recent Contact Centre Week 2018 (CCW2018) event in Sydney, Australia. The award distinguishes Sitel’s commitment to its associates in Asia and Pacific (APAC) - and around the world - confirming they feel motivated and engaged to build and improve the future of the customer experience industry.
Contact Centre Week is an annual event gathering the best customer experience brands in APAC. Within the rapidly evolving customer experience industry, the event aims to provide a venue for customer experience thought leaders and professionals to discuss new innovations, present important case studies and highlight best practices and people processes to drive contact centers forward.
“Recognition from the CCW2018 further underscores Sitel’s ongoing commitment to not only provide the best customer experiences for our clients, but also in nurturing a strong and diverse workplace for our people,” shared Craig Reines, Sitel’s chief operating officer APAC. “This award inspires us to continue working diligently to provide our people with abundant opportunities for learning, development, collaboration and innovation.”
“In a highly competitive market, it’s gratifying to receive this recognition from CCW2018 to emphasize we are on the right track,” Laurent Uberti, Sitel Group’s president and CEO said, adding “We are proud of the work Sitel is doing in the APAC region and look forward to strengthening our business even further by providing the platform for innovative and unique end-toend offerings across all stages of the customer journey.”