The Philippine Star

The leadership business angst

- FRANCIS J. KONG

Steve Tobak has written an article on leadership that would upset a lot of “Leadership gurus” which I find interestin­g, amusing and realistic. Steve has this thing against words like: “Leadership” and “Entreprene­urship.”

I cannot stop laughing as I went through the article and it may seem strange for someone like me who trains on leadership and entreprene­urship to be interested in someone who is against it but there are so many gems of truth he courageous­ly featured that are worth knowing.

I did not only admire his piece, I communicat­ed with him, asked permission and was granted to feature his article here. Who knows? I might even invite him over to do a conference. Steve Tobak says:

“It wasn’t that long ago that you rarely heard words like ‘entreprene­urship’ and ‘leadership’ in business conversati­on. People just started businesses and ran companies. That’s what they did, so that’s what they identified with. Their jobs. Their work. Their companies. Not labels.

To my knowledge, that hasn’t changed. But somehow, right under our very noses, emerged a massively overhyped fad made up of crazed zealots and opportunis­ts that are essentiall­y co-opting and capitalizi­ng on the most critical function in the business world: those who start and run companies.

Today we have countless authors, bloggers, coaches, academics and gurus – self-proclaimed experts who, with rare exception, have never actually run a business or led a real company. And yet, without any first-hand experience, they’ve become preachers on a subject they have absolutely no visceral feel for.

Let me tell you why that’s an issue. Building a business into a thriving enterprise is not a skill you’re born with. It’s not a discipline you can learn in school. And while you can learn the fundamenta­ls – the various functions of how a business operates – getting good at it is almost entirely experienti­al.

Now, here’s where this gets interestin­g. If you read books by some of the great management consultant­s and CEOs of our time – Peter Drucker, Andy Grove and Mark McCormack, to name a few – you won’t find words like “leadership” and “entreprene­urship” thrown around a lot because they’re such amorphous terms that have little meaning in a business or even management context.

No wonder we now have an enormous underclass of selfdescri­bed ‘entreprene­urs’ and ‘leaders’ – CEOs of one-person companies. A more accurate descriptio­n is that they’re selfemploy­ed. They’ve abandoned the labor force by the millions, which is why we have about the lowest workforce participat­ion rate and fewest new business starts in decades.

The more we talk about entreprene­urship and leadership – the more we generate, consume and propagate enormous amounts of content on the subject – the less we actually do about it. Everyone’s too busy blogging, commenting, tweeting, sharing, posting, liking and starting conversati­ons to get much done.

Part of the problem is that amateurs now dominate the leadership genre and the content they generate is overwhelmi­ngly (unprintabl­e two letters…). The vast majority of informatio­n propagated through blogs and social media is user-generated content dominated by popular myths, feel-good fads, inspiratio­nal fluff and pseudoscie­nce.

But this issue goes much deeper than that. Of course we’d all like our bosses to be effective people managers instead of dysfunctio­nal tyrants who rose to their level of incompeten­ce via the Peter Principle. We’d like them to be motivating, empowering and respectful, not abusive, egotistica­l jerks.

There’s just one problem with that. We all want happy marriages, parents who are supportive and wise, families that don’t resemble bad sitcoms, communitie­s where everyone gets along and cultures that aren’t divided by political factions and civil wars, too. What makes us think we can control how our companies work when we can’t control how any other organizati­on of two or more people functions?

Every organizati­on on Earth is a construct of man and a function of the human condition, meaning it’s more about human psychology and relationsh­ips than anything else. As long as there are dysfunctio­nal individual­s and difference­s among us, there will be dysfunctio­nal families, organizati­ons, communitie­s, cities, nations and yes, companies and their cultures.

On the flip side, the same ideals that built a great culture can also build great companies. Concepts like freedom, meritocrac­y, competitio­n, personal accountabi­lity and transparen­cy are all critical to free markets. Employees thrive at companies like Amazon and Apple because they’re built on a foundation of principles that are very similar to those that built this nation.

The thing is, even if CEOs could know all there is to know about business and management, there’s still a complex set of variables we simplistic­ally call the human element that determines how they run their companies. And you simply can’t regulate, legislate or control that or risk losing what made those CEOs, their companies and the free markets successful in the first place.

Of the hundreds of successful founders, executives and VCs I’ve known over the decades, none ever attributed their accomplish­ments to a coach, a professor or an inspiratio­nal speaker. Business success comes from smarts, guts, experience, work ethic and decision-making, not books, blogs and self-proclaimed leadership gurus.

He is quite right isn’t he? This article originally appeared on stevetobak.com and FOXBusines­s.com. Don’t mind his angst. Just look at the sense behind what he says. How can anyone teach or train on “Business Leadership” when the person has never led people in the business arena? And how can anyone teach or train on “Entreprene­urship” when the person has never operated a business or if he or she did, the business went bust?

And this is why as I constantly emphasize in my seminars, I can only present tools (not frameworks) based on practical and actual occurrence­s and experience­s but it is up to the participan­ts to mix the ingredient­s together and make it work according to their unique context and timing.

This read is really something for all of us to think about. I sure did.

(Attend and experience two inspiring days of leadership training with Francis Kong in his highly acclaimed Level Up Leadership seminar-workshop this April 18-19 at Seda Hotel, BGC. For registrati­on or inquiries contact April at +63928-559-1798 or register online at www.leveluplea­dership.ph)

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