PAL upgrades cabins for passenger comfort
Philippine Airlines believes that the only way to travel is in utter comfort, from start to finish. Why settle for anything less?
PAL, the country’s flag carrier, is committed to raising the bar to ensure premium passenger experience in the cabins of all its long-haul aircraft. Multi-million-dollar investments in the installation of new cabins and seats, as well as in ordering new aircraft, demonstrate the airline’s determination to place passenger comfort at the very top of its priority list, a testament to the airline’s hard-won 4-Star Skytrax rating.
“We have invested and worked hard to improve product and service quality to achieve passenger comfort on a 4-Star level,” said PAL VP for Marketing Ria Domingo. “From the additional aircraft, improved cabins, new flights, higher rate of on-time departures to the heartfelt service, we at PAL believe that all these will enhance the over-all experience of those we are committed to serve – our passengers.”
The new state-of-the-art Business Class seats installed on eight reconfigured Tri-Class Airbus A330s have a seat pitch of 44 inches and turn into fullflat beds with 78-inch bed length. The new seats are also paired with an adjustable air cushion system and a lumbar massage function.
On the new Premium Economy Class, the seats now feature a built-in leg and foot rest with seat pitch of 38 inches and can be reclined up to eight inches, giving passengers more room to relax and provides value for money for a premium experience.
Indeed, PAL is bucking the trend. Where other airlines pack more seats into their cabins to maximize revenues, PAL took the radical step of taking out more than 100 seats on each of the reconfigured A330s – from the original 414 single-class seats arranged in tight nine-seater rows, PAL’s Tri-Class A330 now has only 309 seats, with just eight seats per row in a much roomier Economy cabin. Tri-Class Each ergonomic Airbus A330s, seat of the on PAL’s latest Boeing B777s and the upcoming Airbus A321neo and Airbus A350 aircraft that will join PAL’s fleet by mid2018 is equipped with the latest in-flight entertainment system through the myPAL eSuite, outfitted with over 300 hours of movies, TV shows and music. The myPAL Player inflight streaming app is also available for download for all iOS and Android users who wish to watch and consume content through their own devices, while the myPAL Wi-fi allows passengers to surf the internet throughout the flight.
PAL’s inflight cuisine has levelled up as a result of strong collaboration between PAL’s Inflight Catering led by corporate chef Noel Ramos and some of the country’s renowned chefs like Jessie Sincioco, Fernando Aracama, Glenda Barretto, Myrna Segismundo and Miko Aspiras.
While one’s culinary journey with PAL may begin with the famous arroz caldo in the Mabuhay Lounge, passengers can indulge in different seasonal dishes such as angus beef caldereta, Bulacan-style bangus sarciado and guinataang sugpo.
These inflight meals are served with Filipino artisanal desserts like Carmen’s Best ice cream, Auro chocolates, and Malagos cheese from Davao.
Apart from food, PAL is replacing its regular blankets with a soft and warm duvet that will ensure maximum comfort for guests on longhaul Business Class flights. L’Occitane en Provence amenity kits are also provided to keep guests fresh throughout the flight.
“We may have achieved the 4-Star Rating with these new products and services, but rest assured, it doesn’t end here. Philippine Airlines is in the midst of a journey towards achieving the ultimate 5-Star airline industry rating by 2020. Our passengers can expect an even better PAL as we reach for the 5th star,” concluded Domingo.