Amorita Resort is Bohol’s first Certified Guest Service Property
Amorita Resort, the multi award winning luxury destination in Panglao Island, was recently recognized by the American Hotel and Lodging Educational Institute (AHLEI) as a Certified Guest Service Property, becoming the first hotel in Bohol to receive this prestigious institution award.
In line with its continuous efforts to enhance customer service, Amorita Resort provided 30 of its frontline staff with a Certified Guest Service Professional (CGSP) training from AHLEI. The CGSP training program is designed to enhance the employees’ skills in guest services, which include exceeding customer expectations and providing personalized service.
“Being named a Certified Guest Service Property is a testament to our continued drive for excellence, and in delivering the highest quality of service and guest experience,” said Atty. Lucas Niccolo “Nikki” Cauton III, CEO of One-of Collection, the boutique hotel management group that operates Amorita Resort.
Amorita also recently got its 2nd win at the Conde Nast Johansens’ Excellence Awards 2019, again under the Best for Service category. This major recognition places Amorita Resort among the best in the world.
The Conde Nast Johansens awards are a trusted mark of quality recognized by consumers and travel professionals alike.
Amorita features 82 suites and 16 villas with generous space and luxurious amenities, surrounded by landscaped gardens and stunning views of the Bohol Sea. It has two infinity pools, a gym, dive shop, and the Sea Tree Spa. Dining facilities include the highly acclaimed Saffron Restaurant offering authentic Filipino heritage cuisine, and the sophisticated Tomar Restaurant offering delectable tapas, wine and whiskey.
For more information, visit www.amoritaresort.com or follow Amorita Resort on Facebook (www.facebook.com/AmoritaResort) and Instagram (@amoritaresortbohol).