The Philippine Star

Despite ban on new ecozones, BPO take-up seen to drive office demand in Metro Manila

- By LOUELLA DESIDERIO

Business process outsourcin­g (BPO) office space takeup is expected to reach over 400,000 square meters (sqm) annually for this year and next despite a ban on new economic zones in Metro Manila, real estate consultanc­y Santos Knight Frank (SKF) said.

As Philippine Economic Zone Authority (PEZA) – accredited space becomes limited after next year, SKF said there may be slight decline for demand for office space in Metro Manila.

Morgan McGilvray, senior director for occupier services and commercial agency at SKF, said BPO office space take-up is expected to remain strong even with the implementa­tion of Administra­tive Order 18 which imposed a moratorium on processing of applicatio­ns for new economic zones in Metro Manila to encourage developmen­t in the countrysid­e.

“PEZA demand has still been strong this year. It’s just been overshadow­ed by POGO (Philippine offshore gaming operator) sometimes because the POGO is taking up so much space. But we are still going to see PEZA take-up or BPO take-up as a whole, most of which is PEZA, probably over 400,000 sqm which is quite good. And that can last through 2020 as well,” he said.

He said after 2020, there may be some impact on demand for office space by BPO firms in Metro Manila as supply of PEZA-accredited space becomes tight.

“There would probably be less demand in Metro Manila because there aren’t as many PEZA-accredited buildings. So, some of the same companies here will continue to lease, it just won’t be PEZA,” he said.

In the past, he said BPO office space take-up would reach 300,000 sqm up to 700,000 sqm in a year.

There are 22 applicatio­ns for ecozone developmen­ts in Metro Manila awaiting presidenti­al proclamati­on not covered by the ban. Once approved, these would provide additional office supply.

Earlier, the Informatio­n Technology and Business Process Associatio­n of the Philippine called on government to hasten proclamati­on of pending ecozone applicatio­ns in Metro Manila with the Office of the President, as the remaining PEZA – accredited office space would not be enough for the forecasted 450,000-sqm annual demand for new space of the sector.

McGilvray said some BPO companies could go out and consider setting up locations in provinces after the PEZAaccred­ited spaces run out in Manila.

“I don’t know yet if it will be one-to-one where the companies will lease exactly as much space outside of Metro Manila as they were planning to in Metro Manila. We don’t know yet. The good news is the provinces are now developing these high quality BPO buildings that tenants want to be in and that wasn’t always true in the provinces,” he said.

Outside Metro Manila, he said many clients are interested to set up locations in so-called Next Wave Cities such as Ilolo, Clark, Bacolod, Cagayan de Oro and Davao.

SKF estimates at least 360,000 sqm of new office supply in these five cities which would provide choices for BPO companies looking at regional expansion.

With property giants like Megaworld Corp., Robinson’s Land Corp. and Ayala Land Inc. building office developmen­ts in the Next Wave Cities, McGilvray said there are more opportunit­ies for firms in Metro Manila to go out to provinces.

“So, that is encouragin­g in the sense if we have to move demand to provinces, that’s fine. At least, we are going to have continued take-up for the Philippine­s,” he said.

“BPOs help create an ecosystem of growth, and that is especially magnified in the provinces where the industry spurs not only real estate expansion, but also economic developmen­t. Encouragin­g decentrali­zation will accelerate urban developmen­t in the region and uplift more households into the middle class,” SKF chairman and chief executive officer Rick Santos said.

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