Sitel committed to building an inclusive workplace
Jorelle Robles, culture and corporate communications senior manager of Sitel-PHANZ, joined a panel of multi-industry professionals on a recent episode of “Outspoken” to discuss the importance of comprehensive LGBTQ+ policies in the workplace.
Outspoken is the video podcast of “Team Mag” that highlights various issues the LGBTQ+ community face in the country as well as important steps needed to make the Philippines more inclusive. From implementing safe bathroom policies to making staff sensitive to non-discrimination work programs, the podcast seeks to showcase the significance of making diversity a standard part of corporate culture and institutionalizing SOGIE policies in the office.
“For Sitel, Inclusion and Diversity has always been a pillar of how we do business,” Robles shared. “From racial and ethnic minorities to women in management to PWDs, and especially LGBTQ+, the company strives to equally recognize underrepresented groups in the workforce. We have programs created specifically for our LGBTQ+ associates and aim to provide them with safe workspace where they can be who they are and flourish. It’s not just a corporate buzz word for us, but a real and tangible part of our company’s culture.”
Sitel believes in the importance of LGBTQ+ inclusive policies because the company understands the importance of its people. They believe that best solutions are generated through collaboration between associates who think differently and a diverse workforce provides varying skills and viewpoints.
“Diversity of thought is key in creating unique experiences and different ways of doing things,” Robles added.
“This insight helps us strengthen our business, but it doesn’t just pertain to companies or businesses, but to nation-building as a whole. When we promote inclusive practices, we open the door to collaboration. We give everyone voices and we open ourselves up to diverse thoughts, methods, and skills. I hope that more and more companies in the Philippines adapt this type of culture.…,” Robles said.
If we want to change the world we need to let everyone be heard, we need to listen to everyone’s voice.”