Redefining the customer experience at SM Aura Premier

You can now enjoy specialties from your favorite restaurants with curbside drivethrough, or stay home as a personal shopper delivers your essentials, as SM Aura Premier redefines customer service during these challenging times through its Aura Concierge, Get and Go, and Aura Shopper services.

Chat with the Aura Concierge by simply contacting us through Facebook Messenger @SMAuraPremier to find out the availability of essentials and answers to any mall queries you may have. It’s a system designed for your convenience and tailored to your preferences.

Get and Go with SM Aura offers curbside walk and drivethrough. Simply choose from the list of open establishments that may be found on their social media pages; contact the restaurant or store directly to order and arrange for payment. Your order will be waiting for you when you walk or drive through the mall.

With this, you can treat your family to culinary specialties from Cibo, Banana Leaf, and Paradise Dynasty; southern fried chicken at KFC, as well as delightful desserts from Mary Grace, drinks from Starbucks, Chatime, and Merry Moo. There are also bountiful wine bundles from Wine Depot.

You can also order and pick up your essentials from Ace Hardware, Watsons, SM Supermarket, Baby Company and GNC at our designated pickup point located at the main entrance along McKinley Parkway.

The Aura Shopper will have your basics — groceries, medicine, food, and hardware — delivered to your doorstep. SM Aura Premier

has partnered with Angkas to provide dedicated “Aura Shoppers” you can book from the comfort of your own home. Simply click the “Aura Shopper” option through FB Messenger. Fill up a form, and a personal shopper will be designated to you. The shopper will directly communicate on items you may need to replace or any extra orders you may have. Once the shopper has completed your order, he will deliver the items directly to you on the same day.

With the many convenient options the mall provides, SM Aura Premier is only getting started. Ushering a new era of customer experience, the mall will continue to provide safe and efficient solutions for the benefit of its shoppers.

For more information on the Aura Concierge, follow SM Aura Premier on Facebook and Instagram.

Wine Depot has bountiful bundles: Get them through SM Aura Concierge.

Chat with SM Aura Premier via Facebook Messenger, and either pick up your order or have it delivered to your doorstep, like Cibo’s Al Penne al Telefono.

Mary Grace ensaymadas and cheese rolls can be delivered through SM Aura Concierge.

La Mian with Dan Dan Sauce from Paradise Dynasty

Enjoy Starbucks drinks at home from SM Aura Premier.