Robinsons Bank pushes digitalization further

Gokongwei-led Robinsons Bank Corp. vowed to embrace digitalization even more and help clients survive the impact of the coronavirus disease 2019 or COVID-19 pandemic.

Lance Gokongwei, chairman of Robinsons Bank, said the bank would continue to enhance products and services and embrace digitalization even more in order to respond with agility and swiftness to the changing needs of customers in the midst of the challenges.

“We will navigate through these uncertain times and find new ways to deepen our relationship with you by providing services that will help strengthen your financial position,” Gokongwei told the bank’s clients.

Robinsons Bank is continuously enhancing its online banking platform to ensure a convenient home-banking experience for users through fund transfers, balance inquiry, transaction history, bills payment and more.

With the new upgrades in its online banking feature, users can now view their credit card transactions in real-time, and soon be able to transfer funds through a QR code and even enjoy the QR – a “QuickR way” to pay in participating stores online.

Putting customers at the heart of every product, the country’s 18th largest lender in terms of assets continues to provide financial solutions that empower every Filipino to dream big for their future.

JG Summit Capital Services Corp. has a controlling stake of 60 percent in Robinsons Bank, while Robinsons Retail Holdings Inc. owns the remaining 40 percent.

Geared towards creating a more significant presence in the banking industry, Robinsons Bank has maintained a sound financial performance since the rollout of Roadmap 2020 in 2015 when president Elfren Antonio Sarte took over the bank’s leadership.