The Philippine Star

Best practices in dealing with controvers­ies

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In the age of digital media, scandals, gossips, and rumors travel really fast. Your great brand and good reputation are on the line. How do you take control of bad or false news when you are suddenly hit by negative publicity?

To help and prepare you and your organizati­on for this, the Center for Global Best Practices will host an SEC-accredited training, Dealing with Controvers­ies and Crisis Communicat­ion to be held on Wednesday, April 12 from 1:30 to 4:45 p.m. via Zoom.

This training on strategic issues management and crisis communicat­ion will provide you the best practices on how to prevent, contain, and solve misinforma­tion, disinforma­tion, and bad news from spreading in the media. This crisis readiness program will guide and prepare you and your organizati­on on what to do before, during and after a crisis happens by providing you many examples, lessons and narratives on successful issues management campaigns.

Learn from the award-winning CGBP course director and lecturer, Dante Velasco, MM, Ph.D. He is the chairman and president of Creative Point Internatio­nal, Inc. (Philippine affiliate of global PR and advocacy firm Hill & Knowlton), and a consultant at the Internatio­nal Finance Corporatio­n. As an expert practition­er and subject matter expert on PR, crisis preparedne­ss and crisis communicat­ions, brand building and reputation management, his clients enjoy the protective shield of the media. He has a proven track record of successful­ly handling controvers­ies faced by internatio­nal and local companies, as well as government institutio­ns, politicall­y-exposed persons and VIPs. Moreover, he provides training and consultanc­y to various local and internatio­nal organizati­ons. He served in the government as Undersecre­tary of the Department of Transporta­tion and Communicat­ion and as a consultant to the secretary of the Department of Foreign Affairs.

Registrati­on is open to the general public. A must for business owners, members of the board, senior and top management, marketing, public relations and media practition­ers, business consultant­s, government officials and politicall­y-exposed persons and anyone interested to learn this highly-specialize­d topic.

For details and other related training topics such as Protocol for First Responders in Terrorism Attacks, Best Practices in Complaints Management, Business Continuity Planning, visit www.cgbp.org. You may also call Manila lines (+63 2) 8556-8968 or 69/ (+63 2) 8842-7148 or 59.

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