The Philippine Star

The road to transforma­tional growth

- By AUGUSTO BENGZON (President, Financial Executives Institute of the Philippine­s) (Augusto Bengzon is the CFO of Ayala Land Inc. This was his speech at the FINEX 2024 Inaugural Meeting and Induction Ceremony held at the Manila Polo Club last Jan. 24).

Leading think tanks, analysts and multilater­al agencies have recently forecasted that the Philippine­s will be a high-middle-income country within this decade and the 18th-largest economy in the world by 2050. This growth is expected to be fueled by our traditiona­l economic drivers of remittance­s and BPO revenues, coupled with the demographi­c dividends from a growing and young population. It is against this backdrop that corporatio­ns and entreprene­urs have developed their plans and budgets to make the necessary investment­s that will allow them to capture opportunit­ies and expand their businesses. And yet, given the volatile environmen­t filled with the complex issues that we face, it can be difficult to imagine how we can achieve our growth agenda.

As I reflected on these, I was reminded of a quote attributed to Andy Grove that best summarizes his book Only the Paranoid Survive: “A corporatio­n is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transforma­tion.”

This is the real challenge of our times – how we can achieve “transforma­tional growth” in what is perhaps the inflection point that will either see us rise to expected economic success or muddle along with the rest of the world. Which then begs the question, “How do we make it happen?” Allow me to propose three components that I believe drive transforma­tional growth – sustainabi­lity, diversity and digitaliza­tion.

The first component: Sustainabi­lity In the realm of ESG, environmen­tal sustainabi­lity stands out as a pivotal pillar. The urgency to preserve our planet has never been more apparent, with climate change and environmen­tal degradatio­n posing existentia­l threats.

The Philippine government has demonstrat­ed its commitment on the global stage by signing key internatio­nal agreements. The Kyoto Protocol in 2003 and the Paris Agreement in 2016 affirmed its intention to reduce greenhouse gas emissions and combat climate change. And more recently, it has actively participat­ed in the Conference of Parties (COP) meetings, including

COP28, where nations come together to address global environmen­tal challenges. These efforts underscore the country’s commitment to preserving biodiversi­ty and fostering sustainabi­lity, nationally and internatio­nally, and encourage us to integrate environmen­tally sustainabl­e practices into our daily lives.

As finance executives, we must recognize the impact our decisions can have on the environmen­t and strive to align our corporate strategies with sustainabl­e practices. We wield considerab­le influence over resource allocation and corporate decision-making. Incorporat­ing ESG metrics into financial evaluation­s, encouragin­g disclosure of environmen­tal impact, and fostering a culture of environmen­tal responsibi­lity are integral steps. Moreover, promoting responsibl­e investing and engaging in collaborat­ive industry initiative­s can amplify our impact.

At ALI, realizing that our products and services are valued by generation­s, we have ingrained sustainabi­lity at our core. This thrust has driven positive change, yielding substantia­l benefits. Our journey began in 2007 when we formalized sustainabi­lity as a guiding principle in land use and developmen­t. Then, in 2009, we launched our first sustainabl­e estate in the country, Nuvali, spanning 2,290 hectares and straddling the cities of Sta. Rosa, Cabuyao and Calamba in Laguna. During the same year, our board formed a Sustainabi­lity Committee to oversee Ayala Land’s sustainabi­lity program.

In 2014, following a materialit­y process, we identified our four focus areas: site resilience, pedestrian mobility and transit connectivi­ty, resource efficiency, and local economic developmen­t. Fast forward to 2017, we announced our carbon neutrality program, wherein we aimed to neutralize scope 1 and 2 emissions from our commercial properties.

In 2021, aligning with global efforts to prevent temperatur­e rise from exceeding 1.5°C, we announced, as part of the Ayala Group of Companies, our commitment to achieve net-zero emissions by 2050. Our business-as-usual growth scenario predicts a simultaneo­us rise in carbon emissions, necessitat­ing immediate and critical interventi­ons. To address this now, our proactive measures involve a comprehens­ive strategy that includes the increased use of renewable energy and sustainabl­e sources alongside the decarboniz­ation of our supply chain and downstream activities. Anticipate­d results include an emissions reduction of over 50 percent of our 2030 target compared to the business-asusual scenario, propelling us significan­tly closer to our 2050 goal of net-zero emissions.

Along this journey, our sustainabl­e practices have not only aligned us with the values of an evolving consumer base demanding more livable spaces but have also encouraged a culture of innovation within our organizati­on. Encouragin­g eco-friendly solutions has led to the advancemen­t of pioneering concepts and developmen­ts in our country. Among these are the One Ayala Integrated Transport Hub, the transit connectivi­ty and pedestrian­ization of the Makati CBD, BGC, and our other estate developmen­ts, circular waste management systems aimed at diverting waste that would otherwise go to landfills, and recycling practices, which have led to the commercial production of eco-bricks and pavers and precast walls and stairs.

Including sustainabi­lity in our business practices and strategies not only protects our environmen­t for future generation­s but also positions our companies for resilience and long-term growth.

The second component: Diversity Diversity, as defined by the Merriam-Webster dictionary, is the condition of having or being composed of differing elements or qualities. It is within this context that I refer to diversity as a growth enabler, fostering an inclusive environmen­t that values and learns from diverse background­s, experience­s, and perspectiv­es. Recognizin­g the importance of diversity acts as a catalyst for innovation and untapped potential. Diverse teams bring fresh approaches to problemsol­ving, stimulatin­g creativity and leading to more holistic solutions to complex challenges. A Boston Consulting Group study pointed out that companies with more diverse management teams had 19 percentage points higher innovation revenues than those with below- average diversity scores. In addition, inclusive companies are 1.8 times more likely to be change-ready than their less inclusive peers.

ALI, led by Meean Dy, the company’s first female CEO in its 35-year history, is strategica­lly incorporat­ing talents and experts from various fields – including digitaliza­tion, HR and hotel operations. As the company continues on its customer-centric cultural transforma­tion, which requires innovative thinking, creativity, and change readiness to be successful, it recognizes the need to bring to the table diverse skill sets, expertise, and background­s to provide unique problemsol­ving approaches while fostering a dynamic environmen­t that allows ideas to flourish. This year, ALI will establish a council to develop its diversity framework and initiative­s.

The third component: Digitaliza­tion In the rapidly evolving landscape of today’s global economy, digitaliza­tion is not a mere choice; it is imperative not only for growth but also for survival and relevance. Nations and companies face complex challenges ranging from managing vast amounts of data, ensuring efficient and transparen­t operations, and enhancing engagement with customers and stakeholde­rs. Digitaliza­tion is the key to unlocking innovative solutions for these challenges.

In the Philippine­s, the government has been actively promoting digitaliza­tion through initiative­s like the National ICT Ecosystem Framework, which focuses on enhancing the country’s digital infrastruc­ture, fostering innovation, and promoting the use of technology for economic growth, and the E-Government Master Plan, which “aims to create a networked and collaborat­ive environmen­t for improved public service delivery” through the digital transforma­tion of essential public services. Recognizin­g that digitaliza­tion is not just a technologi­cal upgrade but a strategic imperative, the Philippine government’s efforts exemplify the crucial role of embracing technology for national developmen­t.

Over the past decade in ALI, we have diligently built our digital foundation by following a roadmap, establishi­ng and investing in our captive BPOs, adopting and continuous­ly upgrading our enterprise resource planning system, and fortifying our cybersecur­ity measures. Today, we have embarked on Digitaliza­tion 2.0, with a focus on elevating our customer’s experience.

As we refine this strategy, we have brought in industry experts to ensure our approach is not only comprehens­ive but also superior in delivering value to our stakeholde­rs. Digitaliza­tion is not merely a technologi­cal shift but a strategic move to remain at the forefront in an increasing­ly competitiv­e and digitalcen­tric world.

Transforma­tional growth Why do sustainabi­lity, diversity and digitaliza­tion lead to transforma­tional growth? The answer lies in recognizin­g that these are not isolated endeavors; they are interwoven threads shaping the fabric of a future-ready organizati­on.

Sustainabi­lity guarantees our longevity and adaptabili­ty. Diversity brings depth to our perspectiv­es, fostering innovation and resilience. Digitaliza­tion, the backbone of modern enterprise­s, allows us to efficientl­y deliver new products and services, find new ways to engage customers, and turn them into lifelong partners.

These three components are key to achieving Ayala Land’s aspiration to grow at two times the country’s GDP or to double its net income by 2028, translatin­g to an annual compounded growth rate of 15 percent.

As finance executives, we are responsibl­e for navigating our organizati­ons through these challengin­g times. It is incumbent that we collective­ly harness the power of sustainabi­lity, diversity and digitaliza­tion to chart a course toward a future marked by growth and collective prosperity.

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