QLM Insurance expands global medical network
QLM Life and Medical Insurance Company has announced the expansion of its global medical network based on the company’s keenness to provide the best to its customers.
This step highlights the company’s customer-focused approach of caring for its customers and upgrading its services, the company said in a statement.
Salem bin Khalaf al-Mannai, CEO of Qatar Insurance Group, said: “QLM is preparing for a major start by developing its products to suit the largest segment of its customer audience. Accordingly, we have expanded our global medical network to include more than 70,000 hospitals and medical centres around the world spread across five continents.
“The development of the company’s global medical network was completed earlier this year, but we postponed its announcement due to the Covid-19 pandemic and the suspension of international travel. Since travel restrictions are being lifted gradually, we thought that it was time to announce the expansion of the new network, which is considered as one of the largest medical networks for an insurance company in the region and is comparable in terms of size and excellence of accessibility to major international insurance companies.”
Al-Mannai said that the group is keen to provide a network of medical service providers offering the highest level of quality, efficiency and geographical spread to ensure the provision of healthcare services to clients all over the world. This indicates that the company aims to expand globally and enter new markets and conclude direct contracts with healthcare service providers around the world as a step in its path towards further growth.
He noted that QLM will contact its clients to provide them with details of the global medical network “in the near future.”
QLM Life and Medical Insurance is considered the largest health insurance company in Qatar and the only specialised company that leads the health insurance sector through its advanced services and flexible insurance programmes that suit all segments of society in Qatar.
Referring to the strength of the newly expanded network, QLM distinguishes itself by its large number of healthcare service providers and its geographical spread that includes all continents, the statement notes. The expanded network contains major hospitals, dispensaries, clinics, medical centres, dental and ophthalmology clinics, and pharmacies around the world.
QLM provides a help desk with a special representative in some major countries to help and support customers and facilitate direct payment procedures. Through the integrated mobile phone application, customers can search for a service provider from QLM’s network of service providers with full details about doctors and their specialities, as well as location (GPS) services.
The company provides treatment services all over the world and has developed a system that is the “first of its kind” in the Middle East whereby it pays for medical treatment expenses incurred outside Qatar (all over the world) directly to the service provider based on the client’s choice of where to receive treatment in line with the benefit schedule for each medical insurance policy.
The implementation of the network expansion was completed only after conducting reviews of major hospitals and medical centres before they were included in the network to ensure the same quality of healthcare services.