AlRayyan Hotel Doha, Curio Collection by Hilton bags global excellence award for 2nd year in row
Hotel recognised for outstanding customer service, engagement and quality standards
ALRAYYAN Hotel Doha, Curio Collection by Hilton at Mall of Qatar has once again won the prestigious Award of Excellence among all Curio Collection by Hilton hotels worldwide for 2019 for its outstanding quality standards, customer satisfaction and engagement.
AlRayyan Hotel Doha was presented with this worldwide award for the second year in a row, among over 90 upscale hotels and resorts under the Curio Collection by Hilton brand.
“We are delighted to be once again honoured with this Award of Excellence”, said Luca Crocco, general manager.
“It re ects our dedication and commitment to delivering the highest quality of standards and outstanding guest experiences”.
“As the world growingly seeks to experience Qatar and its authentic warm hospitality, we strive to support the country’s vision with delivering personalised customer journeys, unparalleled cleanliness and exquisite service standards”,
Crocco added.
“AlRayyan Hotel Doha perfectly complements Mall of Qatar’s position as the ideal destination for shopping, dining and entertainment. The hotel is an excellent place for staycations and supports the nation’s mall’s vision and mission”, said Emile Sarkis, general manager, Mall of Qatar. “We extend our warmest congratulations for this prestigious award that reects
their dedication, hard work and excellence.”
Commenting on the occasion, Managing Director of ASSETS Property Management Ramez Al Khayyat said: “This award will increase consumers’ confidence in AlRayyan Hotel and Mall of Qatar, the country’s favourite destinations. Our heartfelt congratulations to the AlRayyan Hotel team for this much-deserved winning streak and we are optimistic of more successes in the future.”
AlRayyan Hotel Doha, Curio Collection by Hilton, is located at the Mall of Qatar and provides upscale family-friendly guest experiences through their 201 guest rooms and suites, outside catering services, rooftop Arabian lounge and well-appointed pool wellness facilities.
AlRayyan Hotel Doha takes part in Hilton CleanStay programme designed to deliver an industry-defining standard of cleanliness and disinfection in Hilton properties around the world. In a first for the hospitality business, Hilton collaborates with RB, maker of Lysol and Dettol, and consults Mayo Clinic to develop elevated processes and team member training to help Hilton guests enjoy an even cleaner and safer stay from check-in to check-out. Hilton CleanStay will build upon the already high standards of housekeeping and hygiene at Hilton properties worldwide, where hospitalgrade cleaning products and upgraded protocols are currently in use. The goal of Hilton CleanStay is to provide guests with assurance and peace of mind when they stay at any of Hilton’s more than 6,100 properties representing 18 brands. The initiative focuses on cleanliness that will be visible to guests throughout their entire stay in their guest rooms, restaurants, fitness rooms and in other public spaces.
AlRayyan Hotel Doha takes part in Hilton Honors, the award-winning guest-loyalty programme for Hilton’s 18 distinct hotel brands. Members who book directly have access to exclusive member discounts, free standard Wi-Fi and instant benefits.
For reservations, visit alrayyanhilton.qa or call 9 4 4889 9000.