Ooredoo broadens its digital experience for B2B customers

OOREDOO, Qatar’s leading digital enabler has announced the addition of a WhatsApp ordering facility to its business customers’ access to its services.

Business customers of the telecommunication leader can now use WhatsApp to position orders, as part of its vision of ‘Enriching people’s digital lives,’ and to provide additional support as the COVID-19 pandemic situation continues.

B2B customers can position an order quickly and easily by outlining the order and adding the appropriate documents to the dedicated WhatsApp line on 4414 1111.

The dedicated WhatsApp line for Business customers will be open seven days a week, from 7 a.m. to 10 p.m., with a team of experts on hand to provide guidance and assistance.

Sheikh Nasser Bin Hamad Bin Nasser Al Thani, Chief Commercial Officer at Ooredoo, said: “We’re delighted to offer yet another way in which our Business customers can quickly, easily and efficiently place orders with us to access or modify services. We understand running a business is time-consuming, and – in our pursuit of complete customer satisfaction - we are committed to doing what we can to enable customers to free up time for other priorities.”

Because of its scope and depth of expertise, best fixed and mobile networks, broadest range of ICT services and solutions, and trusted partner for 60 years, business customers will exploit the Ooredoo Advantage, making Ooredoo ‘Best for Business.’