Qatar Tribune

Government support key to SME growth in ME, says Mastercard

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GOVERNMENT support and the setting up of effective policies are key to helping small and medium enterprise­s across the Middle East and Africa recover from the pandemic, position for growth and contribute to economic prosperity, new research has found.

About 88 percent of the region’s SMEs ranked these factors as ‘important’ for future growth, while 0 percent rated them as ‘must-haves’, the inaugural Mastercard MEA SME Confidence Index showed.

This sentiment was especially pronounced among SMEs in the Middle East and North Africa, where 92 per cent categorise­d them as important factors, the research found.

“The contributi­on of small businesses to regional economies is ultimately about much more than the immediate gains to livelihood­s it’s also about the sustainabl­e developmen­t of an ecosystem that can advance inclusive growth and prosperity for all,” said Valerio Murta, senior vice president of core products for the Middle East and Africa at Mastercard.

Besides effective regulatory support, 92 per cent of SMEs in MEA are also looking for support to upskill their teams and 88 per cent want improved telecom infrastruc­ture, the Mastercard research found.

“Collaborat­ion is the key to developing a commercial landscape that is fit for future growth. Through effective partnershi­ps, the public and private sectors can together create a supportive environmen­t where SMEs can thrive,” Murta said.

Six in 10 SMEs in the region said private sector initiative­s and partnershi­ps would benefit businesses and the markets in which they operate, Mastercard said.

One in three SMEs said collaborat­ing with government­s and businesses outside their markets could affect their growth. In southern Africa, this was especially pronounced with more than half ( 6 per cent) agreeing, the report found.

A public policy paper titled Reimaginin­g support for small businesses, released by the Mastercard Policy Centre for the Digital Economy in partnershi­p with global consulting firm earney, recommends how effective policy and innovation can address many of the challenges faced by SMEs serving the business-to-business market.

Recommenda­tions include providing ongoing working capital stability for SMEs, removing barriers that hinder women-owned businesses’ ability to receive capital by allowing different types of collateral and ensuring a safe, secure operating environmen­t for SMEs in terms of cyber security, trust and transparen­cy.

The Mastercard research found that more than half of all SMEs across MEA said government-led initiative­s could have a positive effect on supporting their businesses.

Mastercard has successful­ly collaborat­ed with regional government­s to create growth opportunit­ies for SMEs, by creating an ecosystem where small businesses can thrive.

Through technology services, cyber assessment­s, insights, grants, digital training, mentoring platforms and knowledge initiative­s, Mastercard will contribute 2 0 million over five years to support small businesses’ financial security globally. As part of its goal to build a more sustainabl­e and inclusive world, Mastercard has committed to connect 0 million small businesses, including 2 million women entreprene­urs globally, to the digital economy by 202 .

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