Turkish Airlines named ‘Five-Star Global Airline’
Turkish Airlines has been named a “Five-Star Global Airline” by the Airline Passenger Experience Association (APEX) Official Airline Ratings. The award, based on passenger feedback, was presented to Turkish Airlines at the APEX Award Ceremony at Expo 2017 in Long Beach, California.
The airline said this five-star ranking reaffirms its position as a global leader in passenger experience and comfort. Turkish Airlines won several awards from the industry’s most respected organizations with its service quality, on-board and on-theground catering, business class and lounges. These include the “Best Airline in Europe” for six consecutive years starting from 2011, “Best Business Class Onboard Catering” in 2013, 2014, 2016 and 2017, and the “World’s Best Business Class Lounge” awards in 2015 and 2017. The global carrier also picked up the “Best Business Class Lounge Dining” for three consecutive years according to this year’s survey results of Skytrax, a widely acclaimed airline passenger survey organization.
Chairman of the Board and the Executive Committee of Turkish Airlines, M. Ilker Aycı said: “We strive to provide the best travel experience to our guests and having been named a ‘Five-Star Global Airline’ by passenger votes is the most valuable recognition that we can have in return. What differentiates us is that while connecting our guests with their loved ones, we turn great ideas into reality that result in a travel experience full of unique services and delightful differences. Touching our passengers’ hearts is the key factor that earned us a series of awards. This is our most important advantage over our competitors.”
The APEX Official Airline Ratings are the industry’s first rating program based solely on passengers’ verified feedback. This innovative industry program gathers passenger feedback based on travel itineraries and provides an audited thirdparty analysis of the insights gathered.