Four Principles partners with Saudi Customs
Four Principles, a lean management consultancy and part of Abdul Latif Jameel, has partnered with Saudi Customs to improve their operational performance.
The company will support Saudi Customs to implement best-in-class initiatives, from setting up an operational excellence department to identifying process improvement opportunities across its core activities. These initiatives aim to bring the customer experience to new levels of excellence by applying the lean methodology — delivering best practice techniques to streamline, improve and optimize all aspects of the organization.
In line with the ambitious goals of Saudi Vision 2030, Saudi Customs has initiated a transformation project aiming to support the country in building a prosperous economy through increasing efficiency and effectiveness of its operations in all ports. Supported by the lean experts from Four Principles, Saudi Customs is implementing companywide initiatives and identifying process improvement opportunities for an enhanced customer experience. Co-founder and Managing Partner of Four Principles Seif Shieshakly said: “In line with the government’s Saudi Vision 2030 plan to transform the country into an international logistical center, Four Principles is proud to be supporting these changes through implementing continuous improvement projects at Saudi Customs in order to improve efficiency toward operational excellence.” Ahmed Al-Haqbani, governor of Saudi Customs, said: “The first step for Saudi Customs is to become the best regional customs service, contributing to the Kingdom’s vision of becoming a global platform for logistical services and raising economic competitiveness. By partnering with Four Principles to transform major operational processes, we are confident that we will achieve our vision for Saudi Customs, starting with the 24-hour customs clearance goal.”